Recovery Brands, LLC
📍 19W706 E 13th Pl, Lombard, IL 60148
📞 8773451910 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's caring and attentive staff, beautiful accommodations, and effective family support programs. However, many reviewers criticized the facility's handling of insurance and billing, citing issues with out-of-network status, unexpected costs, and difficulty obtaining refunds or itemized invoices. Some reviewers also reported poor communication from corporate staff and inadequate discharge planning.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Eating Disorder Treatment, Substance Abuse Treatment |
| Program types | Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment |
| Setting | Residential Neighborhood |
| Gender | None |
| Age ranges | Teen/Adolescent |
| Insurance accepted | Anthem, Cigna, Private Insurance |
<p><strong>ABOUT ADOLESCENT GROWTH – LOMBARD</strong></p> <p>Located just outside of Chicago in Lombard, Ill., Adolescent Growth offers <strong>intensive outpatient (IOP), partial hospitalization (PHP), and residential treatment to teens</strong> between the ages of 12 and 17 struggling with substance abuse, mental health disorders, and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. </p> <p>There is also a dedicated program for <strong>eating disorders</strong>. Adolescent Growth has three locations, with two <a href="http://www.rehabs.com/listings/adolescent-growth-1615159683/" target="_blank">additional facilities in California</a>. Medical detox is not available, although psychiatric consultation and <strong>medication management</strong> is provided. The Lombard location is one of 89 non-hospital <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL17.pdf" target="_blank">residential treatment facilities in Illinois.</a></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Adolescent Growth is <strong>holistic</strong> and includes <strong>12-step intervention</strong>, with a focus on both physical and mental health. Teens <strong>attend school, individual counseling, and group therapy</strong>. The two therapeutic methods most commonly used are cognitive behavioral therapy (CBT) and dialectic behavior therapy (DBT). Clients also have access to a gym and participate in <strong>yoga and meditation sessions</strong>.</p> <p>Since the program is focused on teens, family participation is encouraged. This includes <strong>family therapy</strong> up to twice per week, weekly parent support groups, and a multi-family restoration workshop.</p> <p>Each client leaves with a <strong>relapse prevention plan</strong>, and those who find success at Adolescent Growth are granted free access to the facility’s alumni group, which meets monthly. In Illinois, the facility is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL17.pdf" target="_blank">26.5 percent of facilities</a> to offer dedicated programming for adolescents.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Adolescent Growth's treatment team includes a psychiatrist, licensed and certified therapists, medical assistants, academic coordinators, and a registered dietitian. The facility maintains a <strong>staff-to-client-ratio of 1:3</strong>.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Adolescent Growth’s Lombard location is a <strong>10-bed facility</strong>. It is homelike and offers high-tech conference rooms, furnished living areas, and a modern kitchen with stainless steel appliances and granite countertops. <strong>Meals are prepared by a registered dietitian</strong>, and clients have access to a gym.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>While Rehabs.com has not yet received reviews from Adolescent Growth’s alumni, feedback from former clients on third-party sites was mixed. On Google, two reviewers gave one and five out of five-star ratings, respectively, without further comment.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p>On Facebook, where the facility may have the ability to control it's own page, there are 19 ratings to date averaging 4.1 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> "This is gr8 for young adults," wrote one reviewer. It should be noted that this Facebook page represents the organization as a whole and not solely the Lombard location.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The six loved one polled by Rehabs.com to date offered mixed reviews concerning the facility, with <strong>a recurring criticism concerning insurance, billing, and administration</strong>. "When we got there, there was not discharge papers, no assistance for transitioning her out of in patient, nor any information on monitoring the new drugs she as on," one parent wrote, concerning their daughter's discharge process. Another parent added: "The concept is good if you have the proper staff."</p> <p>However, one loved one praised the facility. "The staff is great, the accommodations are beautiful, the house is clean, and the overall feel was warm and inviting. My daughter made excellent progress there."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member who responded to the Rehabs.com survey gave every category five out of five stars, including holistic offerings, cleanliness, affordability, and the staff's level of experience and training. They wrote: "Great facility with very caring and attentive staff."</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, Adolescent Growth accepts most private health insurance plans, such as Aetna and United.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/maps/5xfV9NRM6pw" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/AdolescentGrowth/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/AdolescentGrowth/reviews/?ref=page_internal</a></small></p>
— Patrick Greeley · 2018-12-17 01:01:29 PST
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