Recovery Brands, LLC
📍 1237 East 1600 North Road, Gilman, IL 60938
📞 8158653282 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive and compassionate staff, the comfortable accommodations, and the serene country setting. Some individuals also highlighted the quality of the food and the intimate environment created by a small patient population. However, others criticized the facility for issues regarding financial transparency and billing, inconsistent program content, and perceived poor management or communication with families.
AI-generated summary of 21 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Depressive Disorders, Bipolar Disorder Treatment, Attention Deficit Hyperactive Disorder (ADHD), Anxiety Disorder, Anger Disorders, Detox Services, Substance Abuse Treatment |
| Program types | Residential Treatment |
| Services | Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment, Inpatient |
| Setting | Lakeside, Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
| Financing | Available |
<p><strong>ABOUT SUNSPIRE HEALTH HEARTLAND</strong></p> <p>Sunspire Health Heartland is part of the <a href="https://sunspirehealth.com/" target="_blank">Sunspire Health</a> network, an organization with <strong>addiction and behavioral health treatment facilities</strong> throughout the United States. Set on 33 acres of lakefront property about 90 miles south of Chicago in Gilman, Ill., Heartland is a private rehab center for adult men and women struggling with <strong>substance misuse and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring</a> mental health disorders</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Heartland offers evidence-based, <strong>medication assisted treatment</strong> (MAT) through <strong>residential</strong>, and <strong>partial hospitalization</strong> (PHP). Heartland is <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL16.pdf" target="_blank">one only 22 treatment facilities (3.3 percent) in Illinois to offer <strong>detox</strong> services</a>.</p> <p>Upon completion of a thorough evaluation, each client receives a <strong>personalized treatment plan</strong>. Treatment options include both <strong>traditional and <a href="https://www.recovery.org/topics/find-a-top-holistic-rehab-center/" target="_blank">holistic</a></strong> therapies, as well as <strong>cognitive behavioral therapy (CBT) and motivational interviewing (MI).</strong> The center is <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL16.pdf" target="_blank">one of the 323 (47.9 percent) of Illinois treatment facilities</a> to use dialectical behavior therapy (DBT)**.</p> <p>Residential treatment consists of <strong>individual and group counseling</strong> that focuses on <a href="https://www.recovery.org/pro/articles/normalizing-the-grieving-process/" target="_blank">grief</a>, <a href="https://www.recovery.org/pro/articles/how-understanding-anger-revolutionizes-addiction-recovery/" target="_blank">anger management</a>, and relapse prevention. All clients receive <strong>at least two psychotherapy sessions per week</strong> and participate in various educational sessions. The length of residential treatment is based on each client's needs. </p> <p>Heartland also offers fitness programming, massage therapy, <strong>meditation/mindfulness, yoga, as well as <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family therapy sessions</a></strong>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Led by board-certified <strong>physicians</strong>, Heartland’s interdisciplinary treatment team consists of licensed master’s level <strong>addiction specialists</strong> and <strong>mental health care professionals</strong> as well as <strong>family therapists</strong>. Heartland offers <strong>an intimate staff-to-client ratio</strong>. Nine individuals polled by Rehabs.com to date left mostly positive reviews of the staff.</p> <blockquote> <p>Staff experience and training: 4.2/5 stars</p> </blockquote> <p>According to the facility's website, Heartland is a member of the National Association of Addiction Treatment Providers and is <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL16.pdf" target="_blank">accredited by the Joint Commission, which make up 22.5 percent of treatment facilities in Illinois</a>.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Heartland's rural campus is designed to facilitate a relaxed, comfortable recovery. The facility offers a <strong>communal lounge</strong> where clients can enjoy the quiet and stillness of the surrounding country scenery. <strong>Bedrooms are shared</strong> and clients eat their meals in an open dining room with large windows facing the waterfront.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, 18 alumni polled by Rehabs.com gave <strong>mixed reviews of the facility which skewed positive</strong>. Most clients reported having a positive experience overall, though several alumni criticized the facility for how the staff treated clients. One positive reviewer, K.V. noted, “I had a overall positive experience throughout my stay here.” Conversely, alum J.S. gave a negative review of Heartland, specifically highlighting their displeasure with the staff and management.</p> <p>Though certain aspects such as holistic treatment and connectivity received neutral ratings from alumni, other aspects such as cleanliness received positive ratings and most would recommend the facility.</p> <blockquote> <p>Holistic Offerings: 2.7/5 Stars<br /> Connectivity: 3.14/5 Stars<br /> Cleanliness: 4.6/5 Stars<br /> Would Recommend: 4.5/5 Stars</p> </blockquote> <p>Five alumni who reviewed the facility on Google also left mixed reviews.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS AND FAMILY SAY</strong></p> <p>Two loved ones polled by Rehabs.com at the time of this writing both <strong>gave negative reviews of the facility</strong>. One representative loved one, T, gave the facility one out of five stars for treatment effectiveness though they gave four stars for accommodations & amenities as well as meals & nutrition. “The family counseling sessions are some what deceiving. You have to set up a schedule that is not always available to you because of your work schedule...Visitation one on one with your loved one is not evidently allowed,” T wrote.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The single employee surveyed by Rehabs.com to date gave the facility strong marks across almost all categories, including a perfect five out of five stars rating for treatment effectiveness, cleanliness, and other aspects. “Staff really care about the patients. It's not over crowded so that means your not just a number. The country setting is surreal,” the anonymous staffer wrote. However, they noted that the facility could improve by hiring more staff.</p> <p><strong>FINANCING</strong></p> <p>Heartland accepts <strong>most health insurance plans</strong>, such as Aetna, Cigna, and Blue Cross Blue Shield. <strong>Financing options are available</strong> through medical loans, credit card payments, and American Healthcare Lending (for those eligible).</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?ei=iWvsWtXKGYjJ5gLHkr_YDA&q=sunspire+health+heartland&oq=sunspire+health+heartland&gs_l=psy-ab.3..35i39k1j0l2j0i22i30k1.5410.5643.0.5896.2.2.0.0.0.0.229.229.2-1.1.0....0...1c.1.64.psy-ab..1.1.228....0.LNdJqhKGNec#lrd=0x880da2fe315b37cf:0x7c2200530c4e1748,1,,," target="_blank">GoogleReviews</a></small></p>
— Kevin Schwartzbach · 2018-12-10 20:19:30 PST
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