Advocate Good Samaritan Hospital

Recovery Brands, LLC

📍 3815 Highland Avenue, Downers Grove, IL 60515

📞 6302756000 Full profile & reviews Claim this listing

4.2 ★★★★☆ Historical rating · 2 reviews via Recovery Brands
Rating based on 2 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT ADVOCATE GOOD SAMARITAN HOSPITAL</strong></p> <p>Located in Downers Grove, Illinois, the Advocate Good Samaritan Hospital’s behavioral health center focuses on treatment for patients struggling with substance use disorder and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. The facility admits adult men and women, and is <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL16.pdf" target="_blank">one of 235 treatment facilities in the state</a> (about 35 percent) to provide specialized treatment for individuals with a dual diagnosis. Treatment options include <strong>short-term inpatient</strong> care, <strong>outpatient</strong> (including a partial hospitalization program), crisis stabilization, and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">ongoing recovery support groups</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The facility’s approach to dual diagnosis references <strong>evidence-based practices.</strong> The inpatient program uses short-term hospital care to stabilize patients and begin long-term care treatments. The <strong>partial hospitalization program (PHP)</strong> offers a well-planned daytime schedule to support treatment and healthcare management activities while allowing clients to return home at night. It is also used to transition patients out of inpatient services.</p> <p>Following a comprehensive psychiatric assessment, the facility also offers <strong>outpatient therapy services</strong> in group or individual settings. Treatment includes individual, marriage, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family therapy</a>, as well as <strong>transcranial magnetic stimulation (TMS)</strong>. </p> <p>A Caregiver’s Support Group assists those, on an outpatient basis, that face issues related to caring for an elderly patient.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team includes <strong>psychiatrists</strong>, nurses, and care managers, as well as <strong>social workers</strong>, counselors, occupational therapists, <strong>activity therapists</strong>, and chaplains.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The <strong>hospital-based program</strong> provides inpatient clients with straightforward rooms featuring temperature controls, support call systems, and in-room device controls such as those for beds and televisions. Cleaning and maintenance is handled by the facility’s staff on a daily basis. Rooms also have phones with outside lines to communicate directly with outside callers.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>While Rehabs.com has not yet received any reviews from this facility’s alumni, Advocate Good Samaritan Hospital as a whole earned an average rating of <strong>three out if five stars</strong> based on 65 Yelp reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, and <strong>1.8 out of five stars</strong> based on five Facebook reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Comments were mixed -- satisfied former patients described the facility as well-run and the staff and as helpful and compassionate. Unhappy alumni reported long ER wait times and poor customer service.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two anonymous loved ones polled by Rehabs.com to date provided mixed, <strong>mostly positive feedback</strong>. The first reviewer, a male over age 60, gave the facility high ratings of four or five out of five stars for its staff support, its cleanliness, its family involvement, and the overall quality of its addiction/mental health treatment. "Well-run, reputable, could be effective if patient is motivated," he wrote.</p> <p>The other loved polled by Rehabs.com one gave the facility three out of five stars for its treatment effectiveness and described it as "okay."</p> <p>On CiteHealth<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small>, the hospital’s behavioral health services earned two negative reviews from loved ones. One believed their friend was misdiagnosed and another mentioned poor treatment from the night staff.</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, Medicare, Medicaid, and a variety of private insurance plans are accepted. A financial assistance program is available to those who qualify. Accepted insurance plans are also accepted at the surrounding Advocate Medical Group facilities.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/advocate-good-samaritan-hospital-downers-grove" target="_blank">https://www.yelp.com/biz/advocate-good-samaritan-hospital-downers-grove</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/Advocate-Good-Samaritan-Hospital/103195420056384" target="_blank">https://www.facebook.com/pages/Advocate-Good-Samaritan-Hospital/103195420056384</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="http://citehealth.com/rehab-centers/illinois/cities/downers-grove-township-in-dupage-county/good-samaritan-hospital-north-pavilion" target="_blank">http://citehealth.com/rehab-centers/illinois/cities/downers-grove-township-in-dupage-county/good-samaritan-hospital-north-pavilion</a></small></p>

— Susan Linney · 2018-11-27 12:00:24 PST

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