Recovery Brands, LLC
📍 809 W. Church Street, Champaign, IL 61820
📞 8003731700 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's cleanliness, convenient location, and some staff members, particularly counselors, as compassionate and helpful. However, many expressed significant concerns regarding communication with family members, the overall effectiveness of the program, and security issues, including proximity to certain patient populations. While some found the cost reasonable, others described it as expensive, and opinions were divided on the quality of therapy and the intensity of the daily schedule.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT THE PAVILION BEHAVIORAL HEALTH SYSTEM</strong></p> <p>Located in Champaign, Ill., The Pavilion Behavioral Health System offers <strong>residential and outpatient</strong> rehab for individuals struggling with substance abuse and co-occurring mental health disorders. Building off more than 25 years of experience, the center offers “innovative, progressive, and comprehensive” care <strong>for children, adolescents, adults, and seniors</strong>. Medical detoxification services are available on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon completion of a psychiatric evaluation and comprehensive assessment, those in need of detox proceed with the facility's on-site services.</p> <p>Adults have access to treatment via an <strong>inpatient or partial hospitalization program (PHP).</strong> Individualized and multifaceted treatment combines <strong>12-step</strong> principles with <strong>individual, family, and group therapy.</strong> Family involvement and education are core components of The Pavilion’s recovery method, and <strong>medication management</strong> as well as 24-hour nursing support is available for those who need it. Graduates of residential treatment have access to discharge planning and aftercare coordination.</p> <p><strong>Outpatient programming</strong> for adolescents is available through The Pavilion Foundation School, a private day school that serves more than 100 students with learning disabilities and behavioral problems. Designed to reintegrate students with their former schools, intensive personalized education is offered within classes that boast a <strong>staff-to-student ratio of 5:1</strong> and a maximum class size of 10 students. Weekly social work services, IEP advocacy, and behavioral interventions also make up part of the school curriculum.</p> <p><strong>Adolescents</strong> also have access to substance abuse treatment via the <strong>Mental Illness and Substance Abuse (MISA) program, a partial hospitalization program (PHP) and the intensive outpatient program (IOP).</strong> Individualized, comprehensive, and holistic treatment is provided by a multidisciplinary team who engage adolescents in various therapeutic groups and activities, as well as psychological testing. In addition to one-on-one counseling and family sessions, MISA programming includes <strong>play therapy</strong>, educational lectures, treatment videos, life skills training, anger management sessions, coping skills, and <strong>art and music therapy</strong>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Staff employed at The Pavilion's various programs include psychiatrists, nurse practitioners, nurses, physicians, mental health technicians, social workers/case managers, school teachers (for adolescents), recreational therapists, and dietitians. The six individuals polled by Rehabs.com gave the staff's level of experience an average rating of 3.8 out of five stars</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Pavilion complex features a <strong>77-bed</strong> inpatient hospital, and the Residential Treatment Center is home to three gender-specific ten-bed units for children between the ages of 10 and 18 with severe and chronic mental health issues. The seven individuals polled by Rehabs.com gave the facility's accommodations an average rating of 3.1 out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, two alumni have submitted a review to Rehabs.com. Both reviews were <strong>fairly positive</strong>. The two alumni gave four out of five stars or higher for family participation, facility maintenance, and the staff's level of training and experience. Alum Holly wrote that the counselors were "compassionate and empathetic," and the other reviewer agreed: "Great employees... great therapy."</p> <p>Yet Holly did note that the program was expensive and wrote that she "didn't think the NA and AA meetings were helpful." The other alum also expressed discomfort with having to be "so close to registered sex offenders for sleep."</p> <p>On Google, the facility earned <strong>two out of five stars</strong> from 34 reviewers to date.<a href="#295357300093068-footnote-1" target="_blank"><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></a> Complaints addressed premature discharge, rude staff (administration as well as treatment), and issues with understaffing. One anonymous client wrote: “Incredibly rude and very little knowledge about the services their own institution offers.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Five loved ones submitted <strong>mixed feedback</strong> about the facility to Rehabs.com. Two loved ones gave four out of five stars or higher for treatment effectiveness. However, one loved one gave the facility only two stars. Three out of five loved ones gave the facility four out of five stars for facility maintenance, affordability, and family participation.</p> <p>One anonymous loved one, whose friend benefited from this facility wrote: "I think their communication with family and loved ones could have improved tremendously." And another survey respondent noted the facility's good location, but felt that staff could also be improved. "They need a better staff, and peoples security needs to be a bigger proirity," they wrote.</p> <p><strong>FINANCING</strong></p> <p>The Pavilion accepts Medicaid, private health insurance, Medicare, or self-pay. Financial assistance is available to those who need it. Organizations such as The Kid Care Program work to assist uninsured children in need of access to various healthcare services.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/KcH7r7" target="_blank">https://goo.gl/KcH7r7</a> <a href="#295357300093068-footnote-ref-1" target="_blank">↑</a></small></p>
— Patrick Greeley · 2017-11-30 12:30:04 PST
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