Recovery Brands, LLC
📍 255 Depot St. Ste. 200, Ball Ground, GA 30107
📞 6785159867 Full profile & reviews Claim this listing
Reviewers frequently praised the caring and relatable staff, many of whom are in recovery themselves, and the effective family and alumni programs. Positive comments also highlighted the supportive environment and the quality of the food. However, some reviewers criticized the facility for being disorganized, understaffed, and unclean, with several mentioning that the high number of younger, court-ordered patients created a chaotic atmosphere.
AI-generated summary of 53 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Services | Detox Services, Dual-Diagnosis Treatment, Residential Treatment |
| Setting | Mountains, Luxury, Private/Secluded |
| Gender | None |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT BLUE RIDGE MOUNTAIN RECOVERY CENTER</strong></p> <p>Located at the foothills of the Blue Ridge Mountains in Northern Georgia, Blue Ridge Mountain Recovery Center provides <strong>residential treatment</strong> for adults struggling with substance abuse and <a href="https://www.rehabs.com/about/dual-diagnosis-rehabs/" target="_blank">co-occurring mental health disorders</a>. Program graduates receive continuing care, and medically managed detox is available for those who require it. Duration of treatment varies, but most clients remain on-site for <strong>35 to 45 days.</strong></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon each client’s admission, staff conduct a comprehensive evaluation to create an <strong>individualized treatment plan</strong>. Those who require medical attention for withdrawal symptoms begin their stay in <strong>detox</strong>. Once stabilized, they transition to the center’s residential program, which is grounded in the <strong>12-Steps.</strong></p> <p>Clients divide their days between <strong>individual therapy, process groups</strong>, educational lectures, relapse prevention work, discussions on spirituality, and recreational activities. Residents attend both <strong>on- and off-site recovery meetings</strong>. All program graduates leave with a continuing care plan, and a <strong>relapse recovery program</strong> is available for those who need it.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, the staff is led by a medical director and includes a psychiatrist, licensed nurses, licensed professional counselors, certified addiction counselors, therapists, and a certified personal trainer.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Situated on 50 acres, Blue Ridge Mountain Recovery Center has the appearance of an upscale country club. The elegant, <strong>hill-top mansion</strong>, which serves as both the treatment center and residence, is surrounded by manicured lawns. Clients sleep in <strong>shared, well-appointed bedrooms</strong> with simple, tasteful furnishings. There are deep leather sofas in the sitting room, a study area, and a <strong>wrap-around porch</strong> equipped with lounge chairs. In their downtime, clients can shoot hoops on the <strong>on-site basketball court</strong>, fish in the nearby pond, relax by the outdoor fire pit, or enjoy a game of ping-pong.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Alumni <strong>reviews for this facility are mixed</strong>. When asked how likely they were to recommend the center to others, the four alumni polled by Rehabs.com on this metric provided an average rating of 3.5 out of five stars. Of all evaluated categories, <strong>the facility’s cleanliness received the highest rating of 3.75 out of stars</strong>, followed by connectivity/visitor policy and the quality of family programming at 3.5 out of five stars. “Food and accommodations are great!” Ashley told Rehabs.com.</p> <p>Alumni were <strong>less impressed with the center’s exercise and leisure options</strong> and holistic offerings, which received respective ratings of <strong>three and 2.25 stars</strong>. “The people there are very kind. they actually LISTEN to you. Its a very nice facility... Id say they could use more recreation activities,” an anonymous alum wrote in a representative review. Additionally, some alumni felt that staff <strong>lacked control of group meetings,</strong> which reportedly became “rowdy” at times. “I ended up leaving early because the group's were chaos and being outside of group was worse,” J.R. wrote.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Friends and family members surveyed by Rehabs.com were, for the most part, satisfied with the care their loved ones received. Four survey respondents gave <strong>4.25 out of five stars</strong> to the center’s cleanliness, the quality of family programming and general participation in treatment, and the staff’s level of training and experience. “Everyone from the doctors,staff and other clients have made such a change in his life,” family member Barbara wrote.</p> <p>They also gave <strong>3.5 out of five stars</strong> for the center’s holistic offerings and affordability received Additionally, some reviewers expressed <strong>concern over the staff’s professionalism and their level of follow-up</strong>. “The staff is hit or miss. Meaning the communication piece isn't great,” L.L. wrote. Another anonymous respondent told Rehabs.com that their loved one checked out on their own before completing treatment. “Loved one continued to drink and checked herself out....because she said that they said that she didn't really have a problem with alcohol,” they wrote.</p> <p><strong>FINANCING</strong></p> <p>Blue Ridge Mountain Recovery Center accepts most major insurance plans, including those from Aetna, Cigna, and United Healthcare. Additionally, financing is available through a partnership with American Healthcare Lending.</p>
— Sarah Sicard · 2017-11-27 12:40:43 PST
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