Recovery Brands, LLC
📍 P.O. Box 3597, Augusta, GA 30914
📞 7067379879 Full profile & reviews Claim this listing
| Treatment types | Substance Abuse Treatment |
| Program types | Outpatient Services, Residential Treatment |
| Services | Outpatient Services, Sober Living Home, Dual-Diagnosis Treatment |
| Setting | Average Location/Amenities |
| Gender | Women Only |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
| Financing | Available |
<p><strong>ABOUT HOPE HOUSE</strong></p> <p>Serving women in Augusta, Ga. since its founding in 1992, Hope House is a nonprofit treatment center that provides housing, education, and substance abuse programming to homeless, single, and expecting women, aged 18 and older, and their children. The facility offers a <strong>long-term residential program, intensive outpatient (IOP) program, and transitional housing for women</strong>. Daily programming is also available for children under the age of 15, who reside with their mothers while in treatment. Hope House accepts court-ordered clients.</p> <p>While detox is not offered on-site, Hope House can refer women to one of its affiliating partners who provide detoxification services. Clients must be detoxed prior to admission. In Georgia, Hope House is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/GA17.pdf" target="_blank">4.5 percent of facilities</a> to house clients' children.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Before admission, applicants must fill out applications online, in person, or via fax, phone, or mail. Applicants then complete tests and other requirements, including <strong>providing verification of identity, income, and homeless status</strong>, if possible. While waiting, Hope House offers to help applicants find any available alternative treatment options.</p> <p>Hope House follows the <strong>medical model</strong> for treatment of issues with substance use. In the residential program, clients begin with a psychiatric evaluation and medical screening before attending <strong>individual and group counseling sessions</strong>, parenting classes, and life skills training. With an average nine month length of stay, clients <strong>may stay in treatment between six to 24 months</strong>. In Georgia, Hope House is among the 17.5 percent of facilities to offer <a href="https://wwwdasis.samhsa.gov/webt/state_data/GA17.pdf" target="_blank">long-term residential care</a>.</p> <p>While women keep to their structured treatment schedules each day, the <strong>Therapeutic Childcare program (TCC)</strong> ensures that, in addition to receiving daycare, <strong>children learn school-readiness skills, safety and social skills</strong>. They also receive reunification and bonding assistance and after-school tutoring. Each Thursday evening, the facility also holds a <strong>Family Dynamics program</strong>, encouraging and facilitating discussions on key family matters. </p> <p>After completion of the residential program, clients may choose to transfer to the facility's intensive outpatient program and/or <strong>transitional housing</strong>. Offering similar treatment services and activities, intensive outpatient (IOP) programs offer women additional <strong>employment and education assistance</strong>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The clinical staff at Hope House consists of case managers, counselor assistants, clinical counselors, a compliance officer, and a master’s-level clinical director who is certified in addiction counseling. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Hope House campus consists of <strong>42 apartments</strong>, sunny yellow buildings arranged neatly around a park-like area with play equipment and picnic tables, as well as a childcare center, laundry facilities, and a classroom/administrative building. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>In a mixed, lukewarm report, T.B., the one alum surveyed by Rehabs.com to date, rated Hope House only two out of five stars in treatment effectiveness and accommodations and amenities, although they rated the facility four stars in meals and nutrition. They wrote that Hope House was “good for a free, state ran rehabs,” but that staff were “underpaid, rude not friendly ,and often very rude.”</p> <p>However, <strong>secondary sources revealed overwhelmingly positive opinions</strong> of the facility. On secondary sites to date, eight Google reviewers rated Hope House an average 4.4 out of five stars,<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> while on the facility's Facebook page, which may be curated, 108 reviewers rated Hope House an average 4.6 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> On Facebook, most clients were overwhelmingly <strong>grateful for the treatment and compassion they received from staff</strong>. Alum Christy wrote: "My counselor is my earth Angel and I know God put her in my life because she possesses the knowledge I need and speaks a language I understand."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Three loved ones polled by Rehabs.com to date were split in their review of Hope House, with two positive and one critical. Loved one Ann rated the facility only one out of five stars for over a dozen treatment metrics, including the holistic offerings, counseling options, the level of staff support, and others. </p> <p>In contrast, one anonymous loved one rated Hope House a perfect five stars in treatment effectiveness, while loved one P.I. rated the facility four stars in treatment effectiveness, accommodations and amenities, and meals and nutrition and wrote: "Our daughter has received great care here by people that are educated and willing to go the extra mile to help your loved one."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>In contrast to the criticism, one staff member polled by Rehabs.com to date proudly noted that Hope House is one of the only places where mothers and their children aren’t separated throughout treatment: “If you need treatment, you won't get treated better at any other place... we not only care for you but for your children as they go through the addiction process with you.” Employee H.H. rated the facility a perfect five stars in staff's level of experience and training, management, and several other categories.</p> <p>On Indeed, 91 current and former employees to date rated Hope House an average 3.9 out of five stars, with a 3.5-star rating for management. Many reviewers felt Hope House provided an <strong>enjoyable and productive environment</strong> allowing for <strong>positive interactions between staff and clients</strong>, though a few employees called the environment <strong>disorganized</strong>. One Adolescent IOP Counselor wrote: "It really is a good place to work. I learned a lot. It is 8-4 so that is nice. The people there are like family. Hardest part is the stress that can mount up."</p> <p><strong>FINANCING</strong></p> <p>Hope House clients are required to pay up to <strong>30% of their income (from employment, social security, etc.) for rent</strong>, but the facility offers flexible payment arrangements for “indigent” clients in the form of back rent. Clients pay for the cost of their medications, laundry, and a $200 security deposit, which can all be paid for in the form of a check or money order.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/Vb8hSg" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/hopehouseaugusta/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/hopehouseaugusta/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Hope-House/reviews?fcountry=US&floc=Augusta%2C+GA" target="_blank">https://www.indeed.com/cmp/Hope-House/reviews?fcountry=US&floc=Augusta%2C+GA</a></small></p>
— Brodie Gress · 2018-11-08 11:10:42 PST
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