JFK Medical Center North Campus

Recovery Brands, LLC

📍 2201 45th St, West Palm Beach, FL 33407

📞 5618426141 Full profile & reviews Claim this listing

3.4 ★★★☆☆ Historical rating · 2 reviews via Recovery Brands
Rating based on 2 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT JFK MEDICAL CENTER NORTH CAMPUS</strong></p> <p>Located in West Palm Beach, Fla., the JFK Medical Center North Campus is a comprehensive hospital offering a wide range of medical treatments. The hospital includes an adjoining psychiatric unit—the Department of Psychiatry and Behavioral Health Services, also known as the Pavilion.</p> <p>The Pavilion offers comprehensive psychiatric and behavioral health services for children, adolescents, adults, and seniors, including <strong>residential, partial hospitalization programs (PHP), and intensive outpatient (IOP) programs</strong>. The Pavilion is one of only <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">45 hospitals (6.3 percent)</a> in Florida to offer inpatient treatment for substance misuse disorders. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>While the specific treatment regimen for drug and alcohol addiction is not described on the hospital's website, addressing substance misuse disorders is part of broader psychiatric and behavioral treatment programs. According to the hospital's website, treatment is provided through a full range of programming approaches, including <strong>individual therapy, group therapy, family therapy, medication management, and aftercare</strong>.</p> <p><strong>Residential treatment</strong> is available in four separate units: one for children and teens, two for adults (including one for acute treatment), and one for senior citizens over the age of 65. </p> <p>PHP is available for adults, and there are <strong>two IOP programs</strong> available: one for adults and one for adolescents aged 13 through 17. According to the hospital's website, the adolescent program is individualized based on specific behavioral goals identified and agreed upon by the family, child, and the staff.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team consists of masters-level social workers, psychiatrists, and registered nurses. JFK Medical Center North Campus employs more than 650 full- and part-time employees and has over 900 members in its medical staff, though the website does not specify how many of these staff members work in the psychiatric unit. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>This facility is a hospital, so a clinical setting should be expected. The <strong>88-bed residential unit</strong> is adjacent to the main hospital building. According to their website, the Pavilion is the largest licensed Baker Act receiving facility that accepts children in Palm Beach County.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, Rehabs.com has received a single review from an alum who gave mixed feedback of the facility. The anonymous reviewer gave high ratings to metrics such as cleanliness, treatment of co-occurring disorders, and the staff's experience and training level. They wrote: "Well qualified staff for the services." However, the alum gave only one or two out of five stars for the facility's holistic offerings, counseling options, and connectivity, among other categories. </p> <p><strong>Feedback on secondary review sites was mostly negative</strong>. On Yelp, 13 out of 17 alumni rated the facility one out of five stars. Alum Kristina wrote in a representative review: "If you went there to get therapy you won't get it unless you are in the adult unit."<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> However, the facility did receive four positive reviews, and even many of the negative reviewers <strong>praised the doctors and social workers</strong>.</p> <p>The hospital received similarly negative feedback on Google, earning just <strong>2.6 out of five stars</strong> based on 87 reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> On Facebook, conversely, the facility received neutral feedback that skewed positive, earning 3.7 out of five stars based on 171 reviews.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> JFK Medical Center North Campus staff may manage reviews on the facility’s official Facebook page.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>While Rehabs.com has not surveyed any loved ones at the time of this writing, nine loved ones on Yelp gave the facility <strong>overwhelmingly negative feedback</strong>. Elizabeth, whose mother was in the facility, wrote in representative review: "They do not treat her, the Doctor she sees entertains her delusions and she is released unstable."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The single staff member polled by Rehabs.com as of this date gave a <strong>negative review</strong> of the facility. In particular, the anonymous staff member gave only one or two out of five stars to metrics such as counseling options, meals &amp; nutrition, and holistic offerings. They did however give neutral ratings to metrics such as treatment for co-occurring disorders, family participation, and the facility's cleanliness.</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website, JFK Medical Center North Campus accepts most <strong>private health insurance, Medicaid, and Medicare</strong>. Both individuals polled by Rehabs.com gave negative ratings to the facility's affordability and both noted that treatment was not worth the cost.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/jfk-medical-center-north-campus-west-palm-beach" target="_blank">https://www.yelp.com/biz/jfk-medical-center-north-campus-west-palm-beach</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?ei=JGURW86GO7Dl5gLvkbnIBw&q=jfk+medical+center+north+campus&oq=jfk+medical+center+north+campus&gs_l=psy-ab.3..35i39k1l2j0l3j0i20i263k1.1250629.1251758.0.1252399.5.5.0.0.0.0.336.854.2-2j1.3.0....0...1c.1.64.psy-ab..2.3.853...0i22i30k1.0.O4voYY5No40#lrd=0x88d8d50955555555:0x6760025d712faa7b,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.facebook.com/pg/JFKMedicalCenterNorth/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/JFKMedicalCenterNorth/reviews/?ref=page_internal</a></small></p>

— Kevin Schwartzbach · 2018-07-02 13:37:02 PDT

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