Recovery Brands, LLC
📍 1261 S Congress Ave., West Palm Beach, FL 33406
📞 5614089055 Full profile & reviews Claim this listing
<p><strong>ABOUT A NEW START, INC.</strong></p> <p>Flanked by palm trees in upmarket West Palm Beach, Fla., A New Start offers an <strong>intensive outpatient program (IOP)</strong> for individuals struggling with problematic substance use or a dual diagnosis. The center offers one of <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/n2016_st_profiles.pdf" target="_blank">315 intensive outpatient programs</a> in the recovery hotspot of Florida, home to a total of <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/n2016_st_profiles.pdf" target="_blank">366</a> private, for-profit rehabs.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>A New Start pledges to offer a <strong>holistic approach,</strong> addressing clients' minds, bodies, and spirits. In addition, the center's ethos is trauma-informed — "We believe that trauma and addiction go hand-in-hand," the facility's homepage reads — and <strong>uses 12-Step alongside a range of evidence-based modalities,</strong> such as cognitive behavioral therapy (CBT), solution-focused therapy, and family systems therapy. Treatment is provided in <strong>individual and group settings</strong>. </p> <p>A <strong>family program</strong> is also available, providing support and information for clients' families through weekly phone calls and meetings as well as therapy on a regular basis, when requested. In addition, A New Start offers a <strong>Vivitrol program</strong> (available at <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/n2016_st_profiles.pdf" target="_blank">202 facilities</a> in Florida), which comprises monthly injections of the dopamine-blocking medication for <strong>opioid-addicted clients</strong> who qualify for the treatment. If necessary, the center can also offer <strong>referrals to local sober living facilities</strong>. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>A New Start's staff includes a licensed clinical social worker, master's-level therapists, and nurses. The single individual polled by Rehabs.com to date on the staff's level of training and experience gave it four out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has not yet received any reviews directly from alumni of this facility, but <strong>secondary sites yielded mostly positive feedback at the time of this writing,</strong> with average ratings of four out of five stars based on 27 reviews on Google, 4.9 stars based on 77 reviews on Facebook, and five stars based on four reviews on Yelp.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> It should be noted the facility may manage their Facebook page. </p> <p>Although some clients felt the facility was financially-driven, the majority of reviewers repeatedly expressed their gratitude to the facility, writing that <strong>the IOP had changed their lives.</strong> "I can honestly say that this place changed my life for the better. When I first came to a new start I was lost and broken, the clinical staff and my amazing therapist turned me into the man of integrity I am today. They are more then just staff and facilitators....they are family," Matthew wrote in a representative review on Google.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The single loved one polled by Rehabs.com to date would not recommend this facility, though they did give the IOP four out of five stars for its effectiveness. "The facility was dirty, but the staff was helpful," they wrote anonymously, giving the facility four stars for its family participation and counseling options, three stars for its ability to treat co-occurring disorders, and two stars for its holistic offerings.</p> <p><strong>FINANCING</strong></p> <p>A New Start <strong>accepts many insurance policies,</strong> including Blue Cross Blue Shield, Cigna, and United Behavioral Health. It's not clear from the facility's website whether these insurance policies are accepted on an in-network or an out-of-network basis. The single individual polled by Rehabs.com to date gave the facility four out of five stars for its affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=A+New+Start%2C+Inc.+west+palm+beach+fl&oq=A+New+Start%2C+Inc.+west+palm+beach+fl&aqs=chrome..69i57j69i60j69i64l3.2575j0j7&sourceid=chrome&ie=UTF-8#lrd=0x88d8d7e6462ab699:0x8459d6db78a1dfea,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/anewstartinc/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/anewstartinc/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/a-new-start-west-palm-beach-2" target="_blank">https://www.yelp.com/biz/a-new-start-west-palm-beach-2</a></small></p>
— Ellie Robins · 2018-10-20 19:08:19 PDT
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