Passageway Adult Mental Health

Recovery Brands, LLC

📍 2255 NW 10th Avenue, Miami, FL 33127

📞 3056359106 Full profile & reviews Claim this listing

4.5 ★★★★★ Historical rating · 4 reviews via Recovery Brands
Rating based on 4 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT PASSAGEWAY ADULT MENTAL HEALTH - MIAMI</strong></p> <p>For more than 30 years, Passageway Adult Mental Health has provided treatment to individuals dealing with chronic and severe mental health issues, including those with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The program in Miami is designed to transition individuals from a prison or hospital to a more independent, less restrictive environment. <strong>Residential and outpatient services are provided.</strong></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Passageway includes <strong>individual and group therapy and medical and psychiatric consultations.</strong> Passageway implements <strong>trauma-informed care</strong>.</p> <p>Passageway’s psychosocial treatment program provides <strong>skill training on topics like money management, communication, social, and career preparation</strong>. The residential program at Passageway includes 24/7 supervision and medication monitoring.</p> <p>Case management services include advocacy and referrals to other organizations to help clients manage daily life. Passageway also operates an outreach program that supervises </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Passageway has the highest level of accreditation by CARF International (Commission on Accreditation of Rehabilitation Facilities). The facility’s “Comprehensive Service Team” administer residential and outpatient services, though no details are available regarding its staff credentials. Four individuals polled by Rehabs.com to date rated the staff’s level of experience and training with an average 4.75 out of five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The two former clients surveyed by Rehabs.com at the time of this writing gave Passageway a three-star and a five-star rating for its accommodations and amenities.</p> <p>Residents will have 24/7 supervision. Official photographs show simple accommodations with twin beds and dressers. Four individuals surveyed by Rehabs.com at this time of writing gave Passageway an average rating of 4.25 out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Two alumni surveyed by Rehabs.com to date <strong>indicated that they’d recommend treatment</strong> at Passageway. Both individuals awarded <strong>perfect five-star ratings</strong> for the center’s holistic offerings, the staff’s level of training and experience, affordability, and cleanliness.</p> <p>One anonymous alum awarded perfect five-star ratings in all 15 evaluated categories. The other anonymous individual gave Passageway four- and five-star ratings and commented: “They are great at helping bring to the surface all the feelings you’ve had deep down. Its a great place if you have the time money and patience.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Two loved ones echoed positive feedback from alumni polled by Rehabs.com at this time of writing. Both individuals gave four- and five-star ratings to all 15 evaluated categories including treatment effectiveness and the level of family participation. Both praised staff with their commentary, with one writing: “The staff was superb at keeping the family informed without violating the patient's confidentiality.”</p> <p>“If people have tried previous rehabs than this place is the best last chance place,” wrote another anonymous loved one. “They helped my sister when I thought we were beyond options.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Though current and former staff members have not yet responded to a Rehabs.com poll, the sole reviewer on Glassdoor left a mediocre review. The anonymous former employee wrote that while working with clients was “amazing” Passageway had “Inconsistency and dysfunction amongst management” and “Poor communication.” <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>FINANCING</strong></p> <p>While no information regarding the cost of treatment is available on Passageway’s website, four individuals polled by Rehabs.com at this time of writing gave the facility four out of five stars for its affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a><a href="https://www.glassdoor.com/Reviews/Passageway-Residence-of-Dade-County-Behavioral-Health-Counselor-Reviews-EI_IE1259484.0,35_KO36,63.htm" target="_blank">https://www.glassdoor.com/Reviews/Passageway-Residence-of-Dade-County-Behavioral-Health-Counselor-Reviews-EI<em>IE1259484.0,35</em>KO36,63.htm</a></small></p>

— Kaitlyn Arford · 2018-01-10 09:03:51 PST

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