Recovery Brands, LLC
📍 1695 N.W. 9th Avenue, Miami, FL 33136
📞 3053557000 Full profile & reviews Claim this listing
<p><strong>ABOUT JACKSON BEHAVIORAL HEALTH HOSPITAL</strong></p> <p>Located in Miami, Fla., Jackson Behavioral Health Hospital offers <strong>residential and outpatient-based levels of care</strong> for adults, youth, and seniors struggling with primary psychiatric disorders and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a> of mental illness and chemical dependency. According to its website, the facility offers programming in English, Spanish, Creole, and American Sign Language.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients receive a <strong>comprehensive psychiatric and psychological evaluation</strong> to determine a program most appropriate for their needs. If an individual requires stabilization services, they may be referred to the hospital’s residential unit. Stabilization services may include <strong>pharmacological intervention, counseling sessions, educational classes</strong>, and individualized discharge planning. As a hospital-based treatment program, residential care is designed to rapidly stabilize the individual and transition the client to a less-intensive level of care.</p> <p>The hospital incorporates <strong>best practice models</strong> into all of their outpatient treatment plans, including the <a href="http://www.ziapartners.com/wp-content/uploads/2015/11/CCISC-Principles-description-rev-111015.pdf" target="_blank">Comprehensive, Continuous, and Integrated System of Care</a> — a treatment modality designed for individuals with co-occurring disorders. The treatment approach consists of counseling and educational sessions with an emphasis on family involvement.</p> <p>The facility’s Child and Adolescent Center (CAC) offers <strong>outpatient-based services for youth</strong> (ages three to 21) who are experiencing behavioral and emotional difficulties, including anxiety, autism, psychotic disorders, and attention deficit and hyperactivity disorder (ADHD). Treatment includes individual, group, and family therapy, along with <strong>medication management.</strong> There’s also a <strong>specialized dialectical behavior therapy program</strong> for adolescents, called DBT-A. Lasting 25 weeks, the DBT-A Program is designed to help adolescent patients manage stress and regulate emotions.</p> <p>The Adult Outpatient Center includes psychological diagnostic testing, one-on-one and group psychotherapy, <strong>couples and family therapy</strong>, and medication evaluation and management. In addition, the hospital features a Center for Behavioral Medicine (CBM), which specializes in treating <strong>individuals with concurrent mental health and medical disorders</strong> (cancer, heart disease, etc.), as well as the Psychosocial Rehabilitation & Recovery Program, which is designed for adults with severe and persistent mental illness.</p> <p>Along with core programming, treatment programs may also incorporate alternative therapies, such as music and recreational therapy, to promote free expression and interpersonal skills. In addition, Jackson Behavioral Health Hospital offers <strong>LGBTQ-friendly programming</strong> and, according to the facility’s website, the hospital is recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign (HRC).</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Jackson Behavioral Health Hospital employs a multidisciplinary team comprised of psychiatrists, nurse practitioners, clinical psychologists, mental health specialists, social workers, occupational therapists, recreation therapists, music therapists, case managers, and peer specialists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The 180,000-square-foot facility is located just off I-95 and I-395, a little over a mile from Biscayne Bay. It is described on the facility's website as having "a bright, cheerful atmosphere designed for maximum treatment effectiveness and success." There are currently no further details provided on the facility's website or elsewhere regarding the living arrangements of the residential program. However, the six individuals polled by Rehabs.com at the time of this writing gave an average rating of <strong>four out of five stars for the facility’s cleanliness and upkeep</strong>.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three former clients polled by Rehabs.com to date expressed mixed opinions concerning Jackson Behavioral Health Hospital. Two of the three survey respondents praised the facility, both offering ratings of four out of five stars for the facility’s counseling options, perfect five-star ratings for its <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">discharge planning</a>, and four- and five-star ratings for the treatment staff’s level of experience and training. “Good doctors with good experience,” a former patient wrote.</p> <p>Another former client disagreed with this positive feedback, offering two-star ratings for the facility’s level of staff support and the effectiveness of individual counseling. “Very impersonal treatment. If you can afford better, do better,” the former patient wrote.</p> <p>Reviews from secondary sources tended to agree with this criticism regarding impersonal treatment, and <strong>many felt the facility was over-reliant on medication</strong> and that wait times were long. On Google to date, 25 individuals gave the facility an average rating of <strong>2.5 out of five stars</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> “All they kept saying was ‘medication’. I don't even think they diagnosed me with the right thing,” Tasha, a representative reviewer, wrote. "I was a patient there in the children's psych ward three times and the conditions were horrible," added Mathew.</p> <p>Additional reviews cited <strong>poor communication and problems with staff</strong>. Twenty-one ratings on the facility's Facebook page averaged 4.3 stars to date where Vicky wrote: "If I could give 0 stars I would... They NEVER EVER return phone calls of any kind to any department."<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p>On the other hand, there was some positive feedback. Gustavo gave a perfect five-star rating on Google and wrote "Went for psychotherapy and had The best experience thanks to...a resident psychologist [who] really was just beyond wonderful."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Like alumni reviews, the three loved ones polled by Rehabs.com to date also offered polarized opinions. Two loved ones generally approved of the facility, offering five-star ratings for the level of family participation and the facility’s discharge planning. “Its a good facility,” a loved one wrote. Although awarding a five-star rating for the treatment staff’s level of experience and training, the other loved one felt that the length of treatment was too short to be effective.</p> <p>The unsatisfied loved one offered two-star ratings for the facility’s staff support and the level of family participation. Offering a three-star rating for the treatment staff’s qualifications, the loved one wrote: “They mainly just observe.”</p> <p><strong>FINANCING</strong></p> <p>The hospital accepts private insurance, Medicaid, and Medicare. It also offers payment assistance and sliding scale fees to clients who qualify. The four individuals polled by Rehabs.com on the matter gave an average rating of 4.25 stars for the facility’s affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/Ui5N1F" target="_blank">https://goo.gl/Ui5N1F</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/Jackson-Memorial-Mental-Health/117098484975209" target="_blank">https://www.facebook.com/pages/Jackson-Memorial-Mental-Health/117098484975209</a></small></p>
— Lizz Crozier · 2017-11-28 11:11:04 PST
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