Recovery Brands, LLC
📍 3947 Salisbury Road, Jacksonville, FL 32216
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<p><strong>ABOUT WEKIVA SPRINGS CENTER</strong></p> <p>Wekiva Springs Center, based in Jacksonville, Florida, is a psychiatric hospital offering both <strong>residential and outpatient</strong> treatment to adults struggling with substance use disorder, mental illness, or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The facility is <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">one of 43 hospital-based substance abuse treatment facilities in Florida</a> to offer <strong>medically monitored detox</strong>, which make up just six percent of all treatment facilities in the state.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Wekiva Springs Center is <strong>evidence-based</strong> and combines cognitive behavioral therapy (CBT) with <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step methodology</a>. Additionally, <strong>mediation management</strong> may be offered to clients with co-occurring disorders. </p> <p><strong>Trauma-informed treatments</strong> such as eye movement desensitization and reprocessing (EMDR) are also offered, as are <strong>gender-specific groups</strong> and a track for older active duty military and veterans. There's also a <strong>specialized program for seniors</strong>, which is only offered by <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">20 percent of treatment facilities</a> in Florida. </p> <p>Length of stay at the residential treatment program depends upon the needs of each client. Clients participate in one-on-one counseling, <strong>group therapy</strong>, stress management workshops, and 12-step meetings, as well as <a href="https://www.recovery.org/topics/find-a-top-holistic-rehab-center/" target="_blank">holistic</a> activities such as meditation, art therapy, and <strong>yoga</strong>.</p> <p>Outpatient options include a partial hospitalization program (PHP) and <strong>intensive outpatient programs (IOP)</strong> offered in both the afternoon and evening.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team includes physicians and <strong>board-certified psychiatrists</strong>, along with a neurologist, a board-certified internist, a licensed social worker, a <strong>licensed mental health counselor</strong>, and a director of nursing.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>According to the facility’s website, clients share rooms with at least one other client. Visiting hours are offered twice a week. To date, the five individuals polled by Rehabs.com rated Wekiva Springs highly for its activities and facility upkeep.</p> <blockquote> <p>Cleanliness: 4.2/5<br /> Exercise and leisure activities: 3.8</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three former clients surveyed by Rehabs.com at the time of this writing provided Wekiva Spring with <strong>mixed feedback</strong>. Two of the three respondents reported being mostly satisfied with their stay, particularly when it came to amenities, meals, and activities. The third alum, however, wrote that that they were "totally dissatisfied with experience" and complained about a lack of therapy and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a>.</p> <p>Wekiva Spring also received mixed reviews on secondary sites, earning average ratings of <strong>2.6 out of five stars</strong> stars based on 65 Google reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, <strong>2.5 out of five stars</strong> based on 13 Yelp reviews<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> (10 of which were "unrecommended"), and <strong>2.1 out of five stars</strong> based on 33 CiteHealth reviews<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small>.</p> <p>Clients who gave positive feedback described the treatment as helpful and hands-on, and the staff as experienced and compassionate. "They definitely understand what you dealing with and try hard to help you. Their staff is understanding and make you as comfortable as they can," Greg wrote in a review representative of positive feedback.</p> <p>Unhappy alumni, on the other hand, complained about rude staff, bad food, and misleading marketing. "Their web site lists full-time staff, but treatment does not include ANY doctor", an anonymous alum told Google in a review representative of negative feedback. "All are considered independent contractors and will send you separate bills."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones polled by Rehabs.com to date providing differing opinions of Wekiva Spring. One praised the facility for its solid client care and awarded it four or five out of five stars for its family participation, its holistic offerings, its counseling options, and its treatment of co-occurring disorders. </p> <p>The other reviewer gave the facility just one or two out of five stars for its family participation, its holistic offerings, its counseling options, and its administrative and discharge procedures. "No info regarding admission and discharge options - no guidance on how to help loved one," they noted.</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website, the rehab accepts Medicaid HMOs, Medicare, Tricare, self-pay, and most insurance providers. It is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">23 percent of Florida facilities to accepted Medicare, and among the 36 percent to accepted Medicaid</a>. Some financial assistance is available for those who cannot afford to pay.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Wekiva+Springs+Center+in+Jacksonville%2C+FL&oq=Wekiva+Springs+Center+in+Jacksonville%2C+FL&aqs=chrome..69i57j0l3.220j0j7&sourceid=chrome&ie=UTF-8#lrd=0x88e5b5f89e938eeb:0x9641af0efd3425fe,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/wekiva-springs-hospital-jacksonville" target="_blank">https://www.yelp.com/biz/wekiva-springs-hospital-jacksonville</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="http://citehealth.com/rehab-centers/florida/cities/jacksonville/wekiva-springs" target="_blank">http://citehealth.com/rehab-centers/florida/cities/jacksonville/wekiva-springs</a></small></p>
— Susan Linney · 2018-11-27 05:59:15 PST
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