Recovery Brands, LLC
📍 6300 Beach Boulevard, Jacksonville, FL 32216
📞 9047249202 Full profile & reviews Claim this listing
<p><strong>ABOUT TEN BROECK HOSPITAL - JACKSONVILLE</strong></p> <p>The Jacksonville, Fla., location of Ten Broeck is one of five substance abuse and psychiatric hospitals operated by United Medical Corporation in Florida and Kentucky. Treatment for <strong>adults and adolescents</strong> struggling with chemical dependency and co-occurring mental health disorders is provided through <strong>medical detoxification</strong>, short-term residential, partial hospitalization (PHP), and <strong>intensive outpatient programs (IOP)</strong>. Chemical dependency can be addressed in the children's inpatient psychiatric unit and eating disorders through the adolescent PHP. Ten Broeck in Jacksonville is also known as <a href="http://www.riverpointbehavioral.com/Programs/drug-alcohol-addiction.shtml">River Point Behavioral Health</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Evaluations, which are conducted by psychiatric nurses and behavioral health clinicians, are available by <strong>walk-in or scheduled</strong> appointments. An attending physician also contributes to recommendations for each client's care. Mobile assessments are offered on-site at other settings convenient to community members.</p> <p>Treatment modalities practiced at Ten Broeck (River Point) involve attention to <a href="http://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help">holistic recovery</a> and include individual counseling, group sessions, education, <strong>nutritional counseling, recreational therapy, experiential trauma-oriented and expressive therapy</strong>, and leisure skills development. Alcoholics and Narcotics Anonymous meetings are held on-site.</p> <p>The partial hospitalization program includes a full day of treatment and the intensive outpatient program a half day.</p> <p>River Point also provides electroconvulsive therapy (ECT) in some cases, and programming to support families of clients.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility's website, treatment team members include nurses, psychiatrists, medical doctors, licensed mental health counselors, pastoral counselors, substance abuse educators, and various social services professionals and activity therapists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Photographs on the 93-bed facility's website feature a clinical setting with several attractive amenities. Residential clients share simply furnished bedrooms and have access to a <strong>swimming pool, indoor gym, outdoor courtyard</strong>, and well-manicured gardens. Bilingual services in Spanish and English are available.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, Rehabs.com has received just one alumni survey response, which reflected overall favorable opinions. The reviewer rated the effectiveness of treatment with five out of five stars. They wrote that the program helped clients "figure stuff out," but was less effective for extended treatment. Staff members were characterized as "kind and understanding," while accommodations received mixed ratings. </p> <p>Meals and nutrition were rated with four stars and the facility's policies regarding connection with the outside received just one star. Despite the website's emphasis on recreational therapy, metrics measuring the availability of holistic therapy and opportunities for exercise and leisure activity revealed weaknesses, with ratings of just two stars apiece. </p> <p>Secondary review sites did not include ratings for Ten Broeck in Jacksonville; however, River Point, which is the same facility, had an average rating of just 1.8 out of five based on 39 Google reviews. <strong>The most common complaint was of staff rudeness.</strong> Additional concerns included not enough one-on-one therapy, an over-emphasis on profit, and ineffective treatment. Several reviewers of inpatient mental health treatment noted that they were at River Point as a result of the Baker Act, which allows for involuntary admission.</p> <p>Exceptional positive reviews, of which only four included written comments, countered most of the criticisms, with references to <strong>compassionate staff</strong>, a clean environment, and adequate attention from psychiatrists.<small class="footnote"><a href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The sole loved one polled by Rehabs.com provided a very positive review, with the caveat that waiting for admission took a long time. They gave ratings of four or five stars to all but two metrics measured; affordability and the value of treatment for the cost received both received three stars.</p> <p>Staff were represented as compassionate and experienced and all aspects of treatment were highly rated, including the availability of holistic and counseling options, quality of <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/">dual diagnosis treatment</a>, and opportunities for family participation. Ratings also indicated strong satisfaction with accommodations.</p> <p>By contrast, of six Google reviews by loved ones, five were negative and only one positive. One repeated criticism was a lack of communication with parents.</p> <p><strong>FINANCING</strong></p> <p>Evaluations are provided at no cost, according to the facility's website. Accepted coverage plans include TRICARE, Medicaid HMOs, Medicare, and commercial insurance. Payment plans may be arranged.</p> <p><small class="footnote"><a href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/JkDkgo">https://goo.gl/JkDkgo</a></small></p>
— Rini Cobbey
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review