Delray Medical Center - Fair Oaks Pavilion

Recovery Brands, LLC

📍 5352 Linton Boulevard, Delray Beach, FL 33484

📞 5614984440 Full profile & reviews Claim this listing

3.7 ★★★★☆ Historical rating · 2 reviews via Recovery Brands
Rating based on 2 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT DELRAY MEDICAL CENTER - FAIR OAKS PAVILION</strong></p> <p>A service of Delray Medical Center, Fair Oaks Pavilion is a behavioral health facility that offers an <strong>inpatient program for adults struggling with alcohol and chemical dependency</strong>. Located north of Miami in a coastal community in Palm Beach County, Fla., this hospital-based facility is also one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">362 (50.6 percent)</a> in the state that treats individuals struggling with <strong><a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders.</a></strong></p> <p>If necessary, Fair Oaks Pavilion provides supervised <strong>medical detoxification</strong> on-site to minimize the discomfort of withdrawal, making it one of the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">73 (10.2 percent)</a> Florida facilities with this offering.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To determine their individual needs and challenges, clients undergo an initial substance abuse assessment and, if applicable, psychiatric evaluation. Those requiring <strong>detox</strong> go through a challenging five-to-seven day process, supervised and monitored by a team of medical professionals.</p> <p>Fair Oaks Pavilion’s inpatient programming blends the <strong>12-Step model of recovery</strong> with <strong>evidence-based treatment modalities</strong>. During treatment, clients participate in a structured schedule of individual, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family counseling</a> as well as support groups, leisure activities, and educational classes on recovery, addiction, and relapse prevention. Clients also may attend <strong>on-site Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) 12-Step meetings,</strong> study fellowship literature (Big Book), and perform associated step-work.</p> <p>To treat individuals struggling with co-occurring mental health difficulties, the facility may incorporate <strong>psychiatric evaluations and ongoing medication management</strong> into programming. <strong>Electrocompulsive therapy (ECT)</strong> also may be utilized to treat clients with severe depression. ECT is an evidence-backed procedure that helps to activate the brain chemistry that affects mood. If ECT is applied in treatment, clients may continue to receive ECT treatments on an outpatient basis after inpatient discharge. </p> <p>Along with core programming, Fair Oaks Pavilion integrates a range of alternative therapies, such as <strong>pet therapy and recreational therapy</strong>. Once a client completes inpatient treatment, clinicians may refer individuals to a less-intensive level of care and community-based resources to support ongoing recovery.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The Fair Oaks Pavilion's website notes that the chemical detox team includes medical professionals and nurses. Although the facility does not offer additional information, hospital-based behavioral health units typically employ psychiatrists, mental health and substance abuse counselors, nurses, social workers, case managers, and support staff.</p> <p>The two individuals polled by Rehabs.com at the time of this writing both gave ratings of <strong>four out of five stars</strong> for the treatment staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The 53-bed behavioral health unit provides a <strong>comfortable, clinical atmosphere conducive to stabilization and recovery</strong>. As a hospital-based facility, clients have 24-hour access to medical and nursing attention. The facility may designate units to treat geriatric and adult populations separately. The two survey respondents to date gave ratings of four stars and five stars for the facility’s cleanliness and upkeep.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole former client polled to date praised most aspects of the inpatient program, offering four-star ratings for the facility’s exercise and leisure activities, discharge planning, and ability to treat co-occurring disorders. However, the alum did give lower three-star ratings for the facility’s counseling options and inclusion of holistic treatment methods.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, the sole loved one polled by Rehabs.com also offered an overall favorable review of the facility. Despite citing understaffing as a weakness, the loved one wrote, “Staff trained to meet your needs and help make your stay as comfortable as possible.” Commending the rehab's “nurturing atmosphere,” the loved one gave a top five-star rating for the level of family participation and four stars for the facility’s counseling options.</p> <p>On Google, where Fair Oaks Pavilion received an average <strong>1.4 out of five stars based on nine reviews, feedback was extremely unfavorable.</strong><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Three of the Google users identified themselves as loved ones, all of them leaving scathing one-star reviews. A.J. wrote, “The way you treated my mother was unacceptable,” and L.Z. felt similarly, stating, “This place is a disgrace… Fair Oaks Pavilion, in Delray Beach, should be shut down or hire a complete new staff, from the way top, going all the way to the way bottom.” D.J., whose son was treated there, remarked, "I fully plan on filing a lawsuit." </p> <p>Feedback on Facebook was similarly critical, where one five-star reviewer left no comment, and the only other reviewer rated the center one star and wrote that their friend was sedated and left with "no water and no counselling."<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p>As of this writing, Rehabs.com had not yet received feedback from facility staff. On Glassdoor, though, 39 current and former employees of the medical center as a whole generated a 3.2-star average rating.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> "Fair Oaks Pavilion is a nice place to work," reads one of the only comments specifically related to the inpatient program.</p> <p><strong>FINANCING</strong></p> <p>Delray Medical Center accepts most private insurance plans, Medicaid (accepted by <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">36 percent of</a> treatment centers in Florida), and Medicare (accepted by <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">22..6 percent of</a> Florida facilities). Financial assistance may be available to qualified individuals through hospital’s charity care program. Both individuals surveyed by Rehabs.com to date provided a <strong>three-star rating for the center's affordability.</strong></p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Fair+Oaks+Pavilion+Behavioral/@26.436308,-80.1315887,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0xe29b4bc118034374!8m2!3d26.436308!4d-80.1294!9m1!1b1" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/Fair-Oaks-Pavilion-At-Delray-Medical-Center/155302617841399" target="_blank">https://www.facebook.com/pages/Fair-Oaks-Pavilion-At-Delray-Medical-Center/155302617841399</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Employee-Review-Delray-Medical-Center-RVW5136841.htm" target="_blank">https://www.glassdoor.com/Reviews/Employee-Review-Delray-Medical-Center-RVW5136841.htm</a></small></p>

— Samantha Harper · 2018-12-20 13:07:50 PST

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