Recovery Brands, LLC
📍 11300 U.S. 19 N., Clearwater, FL 33764
📞 7275412646 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's detox program, diverse group sessions, and caring, professional staff. However, criticisms were raised regarding limited time with doctors, insufficient specialists, and an overwhelming number of patients. Some also noted excessive paperwork and a curriculum that could feel slow or childlike for certain participants.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT WINDMOOR HEALTHCARE OF CLEARWATER</strong></p> <p>Windmoor Healthcare of Clearwater is a behavioral healthcare facility in Clearwater, Florida that provides a <strong>full continuum of treatment</strong> for <strong>addiction and mental health disorders</strong>. The center treats individuals struggling with substance abuse, gambling compulsion, and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring</a> conditions. Programs include stabilization, <strong>residential treatment, partial hospitalization (PHP), intensive outpatient (IOP) treatment,</strong> and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> services. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Although crisis stabilization services are available, Windmoor’s substance abuse treatment is <strong>intended for individuals who have already undergone detox</strong> and are no longer experiencing withdrawal symptoms. Inpatient treatment, the center’s most intensive treatment option, <strong>lasts for 28 days</strong> and begins with a thorough assessment and evaluation. </p> <p>Based on evaluation findings, clients begin an individualized course of treatment that includes <strong>medical and psychiatric treatment and medication management</strong>, along with <strong>psycho-educational and psychotherapy groups</strong> that address topics including self-esteem, stress management, decision making, and coping skills.</p> <p><strong>Partial hospitalization and intensive outpatient treatment</strong> may be used as a less expensive and more flexible alternative to residential care, or as step-down treatment option for those who complete inpatient treatment. Weekly groups and 12-step recovery groups like Alcoholics Anonymous and Narcotics Anonymous are held on-site. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to Windmoor's website, the multidisciplinary treatment team includes an overseeing physician, psychiatrists, nurses, and counselors. Five reviewers polled by Rehabs.com rated staff's level of experience and training 4.2 out of five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>A virtual tour on the facility’s website depicts a hospital-like environment. There are nurses’ stations and group rooms furnished with leather couches on each floor. Rooms are shared and feature twin beds and simple furniture. Clients eat in a cafeteria-style dining room, and there is a large in-ground pool on-site.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three alumni polled by Rehabs.com had mostly positive things to say about Windmoor, its staff, and treatment program. They rated it highly in cleanliness at four, four, and five out of five stars, though its holistic treatment offerings fared worse at one, two, and four stars.</p> <p>In comments, alumni felt staff were compassionate thoug few in number. Alum D.E. wrote “The Staff at this place actually seemed to care about all the patients…I'm still sober and happy and use a tool I learned there almost every day,” D.E. wrote. Alum Cynthia concurred, telling Rehabs.com that she appreciated “different group sessions of different nature.” N.M., also a Rehabs.com survey respondent, rated the center’s treatment effectiveness a perfect five stars, but felt that there were “too many people and not enough curriculum or counselors.” </p> <p>On Google, 38 reviewers on Google rated the facility an average 2.5 out of five stars, with 13 positive reviews, three mixed, and 22 negative.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The reviewers were <strong>split on the quality of staff</strong>, but many also cited <strong>inefficient admissions, clerical errors, and subpar facilities</strong>. An aonymous alum wrote: “I waited six hours to be processed and admitted. Then I had to wait two days to get my clothes. Their admin is so screwed up and beuracratic it is scary." Other Google reviewers mentioned that the advertised pool was off-limits, and that rooms were dirty and mildewed.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Four loved ones polled by Rehabs.com recommended Windmoor with an average rating of four out of five stars. They rated the facility highly in connectivity at an average four stars followed by exercise and leisure options at 3.5 stars. Holistic treatment offerings and affordability received the lowest ratings at 2.75 stars.</p> <p>In comments, loved ones felt <strong>staff was professional and the facility well-kept</strong>, though some added <strong>the facility was short-staffed</strong>. One anonymous alum wrote: "Staff was great. Just a little overwhelmed with lots of patients. Very clean and spacious outside area."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, six reviewers to date rated Windmoor an average 2.6 out of five stars,<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> while seven reviews on Glassdoor rated the facility an average 2.1 out of five stars,<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> suggesting <strong>mixed responses</strong>. Reviewers mostly <strong>praised fellow staff and client relations</strong> but <strong>detracted the facility for working staff too much</strong>. One current employee wrote: "good staff, mostly, really care for patients, mostly. short staffed and stress shows."</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, Windmoor accepts most major insurance plans.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> [https://goo.gl/Ji52fu](https://goo.gl/Ji52fu</small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.indeed.com/cmp/Windmoor-Healthcare/reviews?fcountry=US&floc=Clearwater%2C+FL" target="_blank">https://www.indeed.com/cmp/Windmoor-Healthcare/reviews?fcountry=US&floc=Clearwater%2C+FL</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Windmoor-Healthcare-Reviews-E472595.htm" target="_blank">https://www.glassdoor.com/Reviews/Windmoor-Healthcare-Reviews-E472595.htm</a></small></p>
— Brodie Gress · 2017-12-27 07:36:18 PST
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