Recovery Brands, LLC
📍 950 Campbell Avenue, West Haven, CT 06516
📞 2039325711 Full profile & reviews Claim this listing
<p><strong>ABOUT VA CONNECTICUT HEALTHCARE SYSTEM</strong></p> <p>The VA Connecticut Healthcare System provides <strong>inpatient and outpatient treatment to veterans</strong> struggling with mental health problems, substance use disorder, and <a href="www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a> - one of the just <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">148 (70.5 percent)</a> centers in the state with this treatment track. The facility is also one of the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">42 (20 percent)</a> Connecticut treatment facilities that specifically tailors treatment to veterans, and one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">nine (4.3 percent)</a> hospitals in the state where <strong>detoxification services</strong> are available on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The VA Connecticut Healthcare System has a <strong>Psychiatric ER (PER)</strong> that not only treats psychiatric emergency, but also offers comprehensive mental health and substance use evaluation and treatment. <a href="http://citehealth.com/rehab-centers/connecticut/cities/west-haven-city-in-new-haven-county/veterans-affairs-healthcare-systems-of-connecticut" target="_blank">Citehealth</a> reports that the facility offers inpatient treatment, a <strong>partial hospitalization program</strong> (PHP), and outpatient options, as well as <strong>medication-assisted therapy</strong> and <strong>specialized groups</strong> for men, women, dually diagnosed clients, and pregnant and postpartum women.</p> <p>According to a former staffer surveyed by Rehabs.com at the time of this writing, the facility utilizes a <strong>mixed-model treatment approach</strong> that is not based on 12-Step. Instead, programming relies on evidence-based practices such as motivational enhancement therapy (MET) and <strong>cognitive behavioral therapy</strong> (CBT).</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility's website, the PER staffs nurses, psychiatrists, licensed clinicians, social workers, and mental health professionals. The two former clients polled by Rehabs.com to date both gave the VA Connecticut Healthcare System five out of five stars for its staff's level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings. The two alumni surveyed by Rehabs.com at the time of this writing gave the facility four and five out of five stars for its accommodations and amenities.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The two former clients polled by Rehabs.com to date gave the VA Connecticut Healthcare System largely positive feedback. Both awarded the facility four or five out of five stars across most evaluated metrics, including treatment effectiveness, holistic offerings, counseling options, facility cleanliness, administrative and discharge procedures, and treatment of co-occurring disorders. Both alumni also provided additional written feedback in praise of the staff. "They have a very good group of therapists and doctors on staff," wrote one alum, while the other commenting, "great one on one counceling."</p> <p>The center, as a whole, had a high average rating of 4.4 out of five stars based on 60 Google reviews at the time of this writing, though none of the reviews specifically mentioned mental health or substance abuse treatment<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>On CiteHealth, the facility received one negative review from the son-in-law of a client, who gave one-star ratings and claimed that staff were rude and that clients were over-medicated.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p>N.K., the sole former staffer surveyed by Rehabs.com at the time of this writing, gave the VA Connecticut Healthcare System a mostly positive review, noting that staff were well-trained and that the overall quality of care was high. Four-star ratings were given to all categories related to staff experience. N.K. did note that there was a need for more detox beds.</p> <p><strong>FINANCING</strong></p> <p>According to <a href="http://citehealth.com/rehab-centers/connecticut/cities/west-haven-city-in-new-haven-county/veterans-affairs-healthcare-systems-of-connecticut" target="_blank">CiteHealth</a>, the facility accepts <strong>both private and military insurance</strong>. The two alumni polled by Rehabs.com to date both gave the VA Connecticut Healthcare System five out of five stars for its affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/VA+Connecticut+Healthcare+System/@41.2838797,-72.9626088,17z/data=!4m7!3m6!1s0x0:0xe8252a4febf59c80!8m2!3d41.2838797!4d-72.9604201!9m1!1b1" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="http://citehealth.com/reviews/13050" target="_blank">http://citehealth.com/reviews/13050</a></small></p>
— Samantha Harper · 2019-01-24 13:54:21 PST
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