Recovery Brands, LLC
📍 189 Storrs Road, Mansfield Center, CT 06250
📞 8604561311 Full profile & reviews Claim this listing
Reviewers frequently praised the caring and well-trained staff, the variety of treatment options, and the effective supervision. Some criticism was directed at restrictive visiting policies and the physical condition of the facility. While some felt the environment was supportive, others reported that the staff seemed disinterested in certain patients' needs.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT JOSHUA CENTER- MANSFIElD</strong></p> <p>A part of Natchaug Hospital network, the Joshua Center programs, available at seven different locations in Connecticut, provide <strong>outpatient services for children and adolescents ages six to 17 years old</strong> who are struggling with substance abuse and/or psychiatric issues. They are amongst the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT16.pdf" target="_blank">43 (19.2 percent)</a> treatment centers in the state with specifically-tailored <a href="https://www.recovery.org/pro/articles/is-my-child-just-experimenting/" target="_blank">programming for adolescents.</a> As part of the main hospital, the Mansfield location offers a <strong>partial hospitalization (PHP) and an intensive outpatient program (IOP)</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Both the PHP and IOP provide <strong>three to four hours of treatment per day</strong> for up to five days per week. Treatment plans typically last six months and include <strong>individual, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family therapy,</a></strong> as well as medication management, psychoeducation, and occupational and <strong>creative rehabilitation therapy</strong>. <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare planning</a> is also provided for youth. School-age clients are provided with <strong>transportation from school to the hospital and home</strong>.</p> <p>Adolescents in treatment for substance abuse participate in the <strong>The Seven Challenges Program</strong>, an evidence-based modality designed specifically for teens. This program uses a <strong>group therapy approach</strong> to guide youth in making healthy decisions.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Joshua Center includes <strong>physicians, attending psychiatrists, and nurse practitioners</strong>. In the state of Connecticut, <a href="https://www.samhsa.gov/data/sites/default/files/report_3059/ShortReport-3059.pdf" target="_blank">97.2 percent of</a> all substance abuse treatment facilities have continuing education requirements for staff. Additionally, two loved ones and one former client surveyed on the staff's level of training and experience all awarded this survey metric perfect five-star ratings.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, there have been three alumni polled by Rehabs.com. The anonymous alumni gave mixed reviews of the facility. One gave five out of five stars for treatment effectiveness, five stars for accommodations and amenities, and two stars for meals and nutrition, while the second alum rated the accommodations and amenities with three stars and meals and nutrition with four stars.</p> <p>One alum offered five stars for family participation and three stars for counseling options, writing: "As long as you are serious about self betterment and recovery this place is perfect." Another alum gave five-star ratings for group and individual counseling treatment, though felt the facilities could improve, writing: “The treatment was excellent, but the place was a dump.” </p> <p>On Google reviews, six reviewers all shared <strong>highly favorable experiences with this facility</strong>, offering an average rating of 4.7 out of five stars**<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> One former client commented upon feeling "safe, loved, and comfortable" during treatment, another praised the respectful staff, and K.H. representatively summarized, "They have an excellent adolescent department."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, there have been three friends or family members polled by Rehabs.com. The respondents had mixed opinions of the facility with one individual providing a positive review, one a neutral review, and the third giving a more negative review. </p> <p>Two loved ones gave high four- and five-star ratings the staff's level of experience and training, the cleanliness of the facility, and its ability to treat co-occurring disorders. "The facility really helped, there were a lot of options for treatment, such as group therapy, individual therapy, etc," one anonymous reviewer wrote. However, the third loved one gave only one out of five stars for the facility’s counseling options, staff support, and cleanliness of the facility. </p> <p>Overall, two respondents strongly agreed that recommend this facility to a friend or loved one who was considering rehab but the third did not recommend the facility. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>At the time of this writing, there has been one staff member polled by Rehabs.com. The anonymous, full time staff member felt that a strength of the facility was the caring staff whereas a weakness was the medical insurance company that the facility works with. He gave a rating of five stars for the facility’s overall quality of client treatment and care and agreed he would recommend the facility to others.</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, Joshua Center <strong>accepts most private insurance</strong> and is also one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT16.pdf" target="_blank">185 (82.6 percent)</a> Connecticut treatment centers that accepts <strong>Medicaid</strong>. This facility is a licensed 501(c)(3) not-for-profit organization.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Joshua+Center+-+Mansfield/@41.7718393,-72.2066808,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0x40847ccc3a74543f!8m2!3d41.7718393!4d-72.2044921!9m1!1b1" target="_blank">GoogleReviews</a></small></p>
— Samantha Harper · 2018-09-13 10:32:37 PDT
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