Recovery Brands, LLC
📍 62 Carter Road, Kent, CT 06757
📞 8609273772 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and supportive staff, many of whom are in recovery themselves, and the facility's strong foundation in the 12-step program. The serene, comfortable environment and the quality of the food were also commonly highlighted as positive aspects of the experience. Conversely, some reviewers criticized the facility's handling of dual diagnosis and mental health concerns, reporting minimal psychiatric support. Additional concerns were raised regarding high costs and insurance issues, excessive free time for residents, and instances of staff being perceived as rude or having ego problems.
AI-generated summary of 61 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Services | Outpatient Services, Intensive Outpatient Services, Dual-Diagnosis Treatment, Residential Treatment, Behavioral Disorder Treatment |
| Setting | Wilderness, Private/Secluded, Mountains |
| Gender | None, No Gender Restrictions |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance, Anthem, Blue Cross and Blue Shield |
| Financing | Available |
<p><strong>ABOUT HIGH WATCH RECOVERY CENTER</strong></p> <p>Located in the quaint New England town of Kent, Conn., High Watch Recovery Center provides <strong>residential treatment for adults</strong> struggling with substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring psychiatric disorders</a>. Established in 1940 with the help of Bill Wilson, a co-founder of the Alcoholics Anonymous program, <strong>this facility is deeply rooted in the 12-Steps.</strong> There is no detox unit on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to the center’s website, programming balances 12-step involvement with <strong>educational and holistic opportunities</strong>. Each client is assigned a personal therapist for <strong>bi-weekly individual counseling</strong> and weekly group therapy. A typical afternoon at the facility features various therapeutic activities such as <strong>meditation, yoga, Tai Chi</strong>, volleyball, and scenic nature hikes. Clients also have access to various cardio and weight machines in the <strong>fitness center.</strong></p> <p>Every four weeks, at no additional cost, loved ones are invited to attend a <strong>day-long family education workshop</strong> that focuses on addiction education. Normal family visitation hours take place 2 to 4 p.m. on Saturday and Sunday.</p> <p>After 30 days in treatment, clients are eligible to apply to the extended care program, which consists of an <strong>additional 60 days of treatment</strong> at no extra cost. Other graduates can stay involved through <strong>alumni newsletters, meetings, events, and activities</strong>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>High Watch Recovery Center employs a multidisciplinary team, including <strong>psychologists, adult psychiatric nurse practitioners,</strong> and licensed clinical social workers who specialize in substance abuse treatment, according to the center’s website.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility, or “the farm,” as it’s commonly known, sits on 200 acres of land at the foothills of the Berkshire Mountains. It features <strong>accommodations akin to a country bed and breakfast</strong>. The facility’s website notes residents are housed in colorful, <strong>shared bedrooms</strong>, and eat three daily home-cooked meals in a communal dining area.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The more than dozen alumni surveyed by Rehabs.com at the time of this writing provided mostly positive feedback, applauding the staff and the facility’s treatment approach.</p> <p>Alum Claudia wrote in a representative review: “The staff was welcoming, caring, and always told you what you needed to hear... Not what you wanted to hear. They did a very good job of making time for me and my family.” Alumni Scott and Danielle shared this sentiment, adding praise for the spiritual, faith-based approach and high number of relatable staff also living in recovery.</p> <p>An anonymous reviewer wrote that they “had a great time there, recovered 100% and with zero recidivism,” while alum K.A.P noted that "Despite my slip up, I was able to get back on track almost immediately because of the teachings and support of this facility."</p> <p>In a piece of isolated criticism, alum W.C. thought that High Watch Recovery Center "has been basically turned into a prescription drug mill." However, the six alumni polled by Rehabs.com on how likely they were to recommend treatment at High Watch Recovery Center to others gave an average rating of 4.67 out of five stars.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>To date, the five loved ones surveyed by Rehabs.com also provided <strong>largely positive feedback.</strong></p> <p>“I did not visit the facility, but my sibling made a full recovery and now works weekends at the facility, to help others,” a loved one wrote. And Amy called High Watch “a special place” and its staff “amazing.”</p> <p>Another anonymous loved one raved over the “great family awareness program.” In fact, the three loved ones polled at the time of this writing on the following metrics provided exclusively four- and perfect five-star ratings for the exercise and leisure provisions, the holistic treatment offerings, the level of connectivity to the outside world/visitor policy during treatment, the level of family participation in treatment, and the staff's level of training and experience.</p> <p><strong>Not all reviewers, however, were satisfied</strong>. Reviewer A.M. referred to High Watch as a "one size fits all establishment," and J.L. called security "a joke." "Visitors can easily bring anything in," he commented.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member polled by Rehabs.com at the date of this writing gave the center <strong>four out of five stars</strong> for its holistic offerings.</p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided on the facility's website regarding its costs. However, the center’s website indicates residents are asked to bring insurance cards, which suggests High Watch Recovery Center accepts some insurances.</p>
— Sarah Sicard · 2017-12-21 13:03:05 EST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review