📍 555 St. Charles Drive, Thousand Oaks, CA 91360
📞 8778653008 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's structured, no-nonsense approach and its strong emphasis on the 12-step program, often noting that many staff members are themselves in recovery. The staff was widely described as caring, dedicated, and effective at involving families in the treatment process, with several reviews highlighting successful outcomes after failures at other centers. While feedback was overwhelmingly positive, some criticisms included staff turnover, inconsistent groups, limited physical activity options, and a perceived institutional atmosphere.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment, Bipolar Disorder Treatment, Post-Traumatic Stress Disorder (PTSD), Anxiety Disorder |
| Program types | Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Sober Living Home, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment, Inpatient, Intensive Outpatient Services |
| Setting | Mountains, Residential Neighborhood, Luxury |
| Gender | None, Exceptionally LGBT Friendly |
| Age ranges | Adult Age |
| Insurance accepted | Cigna, Blue Cross and Blue Shield, Anthem, Private Insurance |
<p><strong>ABOUT VENTURA RECOVERY CENTER</strong></p> <p>Ventura Recovery Center Is located in a residential neighborhood of the Greater Los Angeles area. The facility offers <strong>medical detox, residential and outpatient treatment</strong> along with <strong>sober-living facilities</strong> for individuals struggling with <strong>substance abuse and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a></strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to Ventura Recovery Center's website, treatment is offered in programs lasting <strong>30, 60, or 90 days</strong>. The program is split into three phases: detox, residential care, and an intensive outpatient program (IOP). <strong>Long-term treatment</strong> options are also available for anywhere from <strong>six months to a year</strong> in length.</p> <p>The program is built around individual, group, and family therapy plus confidence-boosting social activities. Specifically, Ventura Recovery Center uses <strong>evidence-based therapeutic modalities including eye movement desensitization and reprocessing (EMDR),</strong> cognitive behavioral therapy (CBT), brief strategic family therapy (BST), psychodynamic group therapy, stress management, and parenting support.</p> <p>While completing the final stage of treatment, IOP, clients can stay in one of the organization’s sober-living facilities, complete with a live-in residential manager. <strong>The IOP phase also includes employment assistance,</strong> to help clients begin to lead healthy, productive lives.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Ventura Recovery Center's website notes the facility employs a <strong>medical doctor</strong> and a <strong>psychiatrist</strong> on a consulting basis, as well as a master’s level <strong>therapist</strong>, a <strong>certified addictions counselor</strong>, and other <strong>clinical staff</strong>. The 21 people surveyed by Rehabs.com at the time of this writing gave an average of 4.67 out of five stars for the staff's level of training and experience. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>According to Ventura Recovery Center's website, the residential center offers <strong>private and semi-private rooms,</strong> and an on-site chef. Holistic and fitness options include <strong>gym access, yoga, boxing, hiking, equine therapy,</strong> and trips to the beach. The 21 individuals polled by Rehabs.com to date provided an average of <strong>4.9 out of five stars for accommodations and amenities</strong>. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>To date, the nine alumni polled by Rehabs.com provided mostly positive opinions of Ventura Recovery Center, and gave an average of <strong>4.67 out of five stars when asked if they would recommend the center.</strong> On average, <strong>alumni rated the center's cleanliness and visitor policy the highest with 4.78 stars</strong>. However, almost all metric received an above four star average including the staff's level of training and experience, holistic offerings, and family participation. Alumni rated counseling options with worst with 3.78 stars. </p> <p><strong>Many alumni praised the staff, and noted they were a strength of the treatment center.</strong> "The staff is supportive, the case managers help with making resumes and getting jobs and getting signed up for school. The therapists are a great addition to the 12 step program," an anonymous alum wrote in a representative review. </p> <p>There were not many weaknesses listed about the facility from the alumni but, some wrote that the facility is very large and there is often staff turnover. They also indicated that since the facility closely follows the 12-step approach, there is not a large variety of other treatment options to choose from. </p> <p>Secondary sites yielded positive feedback as well. Of the 12 people who left Google Reviews to date, 10 individuals gave five out of five stars, and two gave one star reviews. Most reviewers thanked the facility and praised the staff on Google. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p>On Yelp, the nine individuals who left feedback for Ventura Recovery Center at the time of this writing provided an average of four out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The 11 loved ones surveyed by Rehabs.com at the time of this writing also gave positive feedback for Ventura Recovery Center, and <strong>gave an average of 4.91 out of five stars when asked if they would recommend the center.</strong> </p> <p><strong>Loved ones rated every category high with average ratings above four stars</strong> including counseling options, holistic offerings, and family participation. The friends and family members strongly agreed that they were able to participate in treatment through facility programming. </p> <p>The loved ones also felt that the staff and support received was a big strength of the facility, just as the alumni felt. "I thank the caring staff and director for this," a loved one wrote in a representative review. "Without VRC, I don't know where my son would be in this world."</p> <p>Most loved ones did not indicate any weaknesses of the facility, but one indicated that there does tend to be frequent staff turnover and another wrote there weren't enough physical activities. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>The one staffer polled by Rehabs.com at the time of this writing provided positive opinions about Ventura Recovery Center. They gave five out of five stars for almost every metric including when asked if they would recommend the center, counseling options, and its treatment for co-occurring disorders. "Strong 12 step focus and a staff that truly cares," they wrote. </p> <p>However, the one former employee who left a review for the center on Glassdoor at the time of this writing provided negative feedback, and just one out of five stars overall. "Upper management is a joke, too much micromanaging," they wrote. <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p><strong>FINANCING</strong></p> <p>According to its website, Ventura accepts most PPO insurances and is a preferred provider for all major insurance companies. Private payment is also accepted, and payment plans are available.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/5hxb6N" target="_blank">https://goo.gl/5hxb6N</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/ventura-recovery-center-thousand-oaks" target="_blank">https://www.yelp.com/biz/ventura-recovery-center-thousand-oaks</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Ventura-Recovery-Center-Thousand-Oaks-Reviews-EI_IE1454252.0,23_IL.24,37_IC1146988.htm" target="_blank">https://www.glassdoor.com/Reviews/Ventura-Recovery-Center-Thousand-Oaks-Reviews-EI<em>IE1454252.0,23</em>IL.24,37_IC1146988.htm</a></small></p>
— Saige Driver · 2018-02-19 12:45:01 PST
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