Action Family Counseling
📍 30035 Bouquet Canyon Road, Saugus, CA 91350
📞 8003678336 Full profile & reviews Claim this listing
| Treatment types | Substance Abuse Treatment |
| Program types | Day School, Residential Treatment |
| Services | Sober Living Home, Intensive Outpatient Services, Day School |
| Setting | Average Location/Amenities, Mountains, Private/Secluded, Wilderness, Desert |
| Gender | None |
| Age ranges | Adult Age, Senior/Elderly |
| Insurance accepted | UnitedHealthcare, Cigna, Private Insurance, Blue Cross and Blue Shield, Anthem, Health Net, Highmark, Humana, Kaiser Permanente, Magellan Behavioral Health, WellPoint, TriCare |
<p><strong>ABOUT ACTION FAMILY COUNSELING – THE RANCH ADOLESCENT RESIDENTIAL TREATMENT CENTER</strong></p> <p>Founded in 1997, Action Family Counseling provides residential and outpatient treatment for drug and alcohol addiction at various locations throughout Southern California. The Ranch, located in the Santa Clarita hills, is a <strong>residential treatment center for adolescents ages 12 to 17</strong>. Detoxification services are not available on-site, but the center is equipped to treat <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a> such as depression and anxiety. Intensive outpatient programming is offered at a <a href="https://www.rehabs.com/listings/action-family-counseling-intensive-outpatient-program-990272290/" target="_blank">separate location in Santa Clarita</a> and Action Family operates an <a href="https://www.rehabs.com/listings/action-family-counseling-483423596/" target="_blank">adult residential treatment center in Bakersfield</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Potential clients of Action Family Counseling's Ranch Adolescent Treatment facility begin with either a phone or in-person interview to determine the best treatment track. The on-site admissions process which follows includes an <strong>assessment conducted by treatment team members and attendance at a welcome group meeting</strong>. A typical residential stay is between 30 and 90 days.</p> <p>Treatment at The Ranch is centered around the 12-step model, with clients attending Alcoholics Anonymous or Narcotics Anonymous meetings in the local community seven days a week. <strong>Most therapy is based in group sessions</strong>, although individual counseling is available. Consulting doctors prescribe medication as needed.</p> <p>Another key aspect of treatment is <strong>family involvement</strong>. Residents participate in weekly family sessions and multi-family therapy groups, and family members receive education to facilitate positive communication. </p> <p>Clients can keep up with schooling through the on-site classroom.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the Action Family Counseling website, the adolescent residential treatment program manager holds a master's in marriage and family therapy and supervises a team of certified drug and alcohol counselors. <strong>The facility prioritizes diversity and multicultural sensitivity</strong>, according to its website. Consulting treatment professionals include board certified addictionologists and psychiatrists, and the agency's founder has more than 30 years in recovery. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Ranch sits on a 20-acre campus featuring multiple residential buildings with shared bedrooms, gender-separate bathrooms, and <strong>a swimming pool</strong>. Action Family Counseling website photographs feature plenty of natural light throughout living and meeting spaces. </p> <p>Residents participate in <strong>daily hiking activities</strong> in the remote facility's surrounding hills and have access to a local gym and an on-site garden. There are also regular trips into Santa Clarita or to a nearby beach for off-campus re-socialization activities. The facility's chef can accommodate special diets, including vegan.</p> <p>Clients are given frequent opportunities to make and receive supervised phone calls</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has not yet received any reviews from this facility's alumni and a majority of the 63 reviews on The Ranch's official Facebook page were by parents or staff. Among the alumni comments is one from April who wrote that the Action Family Counseling program helped her "get right" with herself and her family. She reported keeping in touch with staff members for ongoing advice. Others characterized treatment as life-saving and the staff as empathetic.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, two loved ones had provided feedback to Rehabs.com. One awarded five out of five stars for treatment effectiveness and the other gave just one star. <strong>Opinions were split between representing the facility as life-saving versus run-down and unhelpful</strong>, particularly in providing <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare support</a>.</p> <p>Five family members reviewed The Ranch on Yelp, split three-to-two between five-star and one-star ratings. Two reported that the program was <strong>not effective with dual diagnosis treatment</strong>, while others complimented the supportive staff for <strong>helping families</strong> in recovery along with their adolescent children. In a representative review, Kim wrote that her child's counselor "always answered his cell phone on the first ring when we were in need of support."<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p>All Facebook reviewers identified as staff shared positive opinions and several noted that they were <strong>in recovery themselves</strong>. On Indeed, three former and current staff member reviews for the Action Family Counseling Santa Clarita facilities were split similarly to Yelp reviews, with two maximum five-star ratings and one of just one star. All agreed the working environment was fast-paced and <strong>reported enjoying their teammates and their work with the residents</strong>. One highlighted the staff's diversity, a stated priority of the facility.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p><strong>FINANCING</strong></p> <p>Action Family Counseling maintains in-network contracts with most private insurance companies, including HMO and PPO plans.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/afcinc/reviews/" target="_blank">https://www.facebook.com/pg/afcinc/reviews/</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/action-family-counseling-santa-clarita" target="_blank">https://www.yelp.com/biz/action-family-counseling-santa-clarita</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Action-Family-Counseling/reviews?fcountry=US&floc=Santa+Clarita%2C+CA" target="_blank">https://www.indeed.com/cmp/Action-Family-Counseling/reviews?fcountry=US&floc=Santa+Clarita%2C+CA</a></small></p>
— Rini Cobbey · 2017-12-07 10:54:02 PST
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