Recovery Brands, LLC
📍 3554 Round Barn Blvd, Santa Rosa, CA 95403
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<p><strong>ABOUT KAISER PERMANENTE SANTA ROSA PSYCHIATRY AND CHEMICAL DEPENDENCY OFFICES</strong></p> <p>One of more than 720 Kaiser Permanente medical facilities around the country, Kaiser Permanente Santa Rosa Medical Center is a <strong>general medical hospital</strong> that treats a full array of medical problems. The hospital's psychiatry and chemical dependency department offers <strong>outpatient treatment</strong> for adults, adolescents, and their families. </p> <p>The hospital is located in Northern California, 55 miles north of San Francisco. The center does not offer medical detox on-site at the chemical dependency office, but medical detox can be arranged within the Kaiser network.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Kaiser Permanente Santa Rosa Psychiatry and Chemical Dependency sees addiction as a chronic disease, and <strong>encourages clients to participate in the 12-step program.</strong> The other components of treatment include <strong>individual, group, and family therapy,</strong> psychoeducation, and case management services. Families are typically invited to participate in a six-week educational program, followed by longer-term care as needed.</p> <p>According to a <a href="https://thrive.kaiserpermanente.org/care-near-you/northern-california/santarosa/departments/chemical-dependency/" target="_blank">dedicated page</a> on the Kaiser Permanente Santa Rosa site, treatment begins with a thorough assessment by a psychologist or social worker, which is used to determine the most appropriate level of care. Programming is available at varying intensities, beginning with <strong>a partial hospitalization program (PHP)</strong> that involves up to eight hours of daily treatment, seven days per week, for two weeks. The PHP is affiliated with the Santa Rosa facility, but is <strong>offered only at the nearby Vallejo and San Francisco Kaiser locations.</strong> PHPs are only available at <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">18.5 percent</a> of California-based facilities.</p> <p>Many clients progress to an <strong>intensive outpatient program (IOP)</strong> that meets five evenings per week for eight weeks (and is also available as entry-level care). Finally, clients graduate to an <strong>aftercare group</strong> that meets weekly for up to 16 months after the end of treatment. </p> <p>The department is also one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">21.3 percent</a> of treatment facilities in California that offer dedicated services for adolescents. These consist of individual, group, and family therapy, including therapy specifically for parents.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the department's website, the team includes clinical social workers, physicians, and psychologists. The two individuals polled by Rehabs.com to date gave the center a four-star and a five-star rating for its staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Though the chemical dependency department offers outpatient care only, there are transitional living facilities for PHP participants who require them. Both of the individuals polled by Rehabs.com to date gave the center five stars for its cleanliness.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>Both alumni polled by Rehabs.com to date would strongly recommend treatment at this center,</strong> and gave the center high four- and five-star ratings in almost all evaluated treatment metrics, including its family participation, counseling options, admin and discharge practices, and ability to treat co-occurring disorders. </p> <p>The lowest rating — a respectable three out of five stars from one alum — went to the center’s holistic treatment options. One reviewer complained anonymously that there were “lots of patients” and “mental healthy is not the specialty,” but added: “I liked the staff and the treatment options.” The other reviewer gave little accompanying commentary.</p> <p><strong>On secondary sites, the department has polarized reviews,</strong> with two one-star ratings and two five-star ratings spread between Yelp and Google.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> The only negative comment to accompany these ratings cited billing problems. "So far so good!" wrote one positive reviewer on Google; "Their psych and chemical dependency team are great. I'd recommend them," added Shanika, writing on Yelp.</p> <p><strong>FINANCING</strong></p> <p>Services are available as a basic benefit to all Kaiser members. Kaiser Permanente’s Santa Rosa location also accepts <strong>Medi-Cal (California's Medicaid) and Medicare</strong> (accepted at <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">35.2 and 20.8 percent</a> of California rehabs, respectively). The two individuals polled by Rehabs.com to date gave the center a four-star and a five-star rating for its affordability.</p> <p><strong>CONCLUSION</strong></p> <p>In September 2015, <a href="http://www.latimes.com/business/la-fi-kaiser-mental-health-20150926-story.html" target="_blank">the LA Times reported</a> on an 83-year-old patient of the Kaiser Permanente Santa Rosa Psychiatry department who committed suicide at the facility in despair over the lack of success treating her depression. </p> <p>The reporter wrote: “The Oakland-based health maintenance organization has battled accusations for more than two years that its mental health services put patients at risk. Now Ragan's suicide has increased scrutiny of the giant healthcare provider, which last year paid a $4-million fine to resolve allegations by the state Department of Managed Health Care that it inadequately treated mental health patients, including some who waited weeks to see therapists. A follow-up report by the agency in February found that some patients were still waiting too long.”</p> <p>The piece also quoted Kaiser spokesman John Nelson, who said that “the HMO should not be faulted for Ragan's suicide. He noted that she received frequent psychiatric counseling and had spoken to a psychiatrist by telephone in the days before her death. An earlier in-person appointment, he said, was available if she had asked.”</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/kaiser-permanente-psychiatry-and-chemical-dependency-offices-santa-rosa" target="_blank">https://www.yelp.com/biz/kaiser-permanente-psychiatry-and-chemical-dependency-offices-santa-rosa</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?q=Kaiser+Permanente+Santa+Rosa+Psychiatry+and+Chemical+Dependency+Offices&oq=Kaiser+Permanente+Santa+Rosa+Psychiatry+and+Chemical+Dependency+Offices&aqs=chrome..69i57j69i60l2.231j0j7&sourceid=chrome&ie=UTF-8#lrd=0x80843886c1a15c37:0xe7f188f01018c5ff,1,,," target="_blank">GoogleReviews</a></small></p>
— Ellie Robins · 2018-12-12 17:44:27 PST
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