Recovery Brands, LLC
📍 3767 Central Avenue, San Diego, CA 92105
📞 6192780777 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate staff and the facility's supportive environment for the LGBTQ+ community. However, some criticized the admission process, limited staff availability, and unclear policies. Others mentioned challenges with aftercare support and inconsistent communication.
AI-generated summary of 9 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Residential Treatment |
| Services | Dual-Diagnosis Treatment, Residential Treatment |
| Setting | Average Location/Amenities |
| Gender | None, Exceptionally LGBT Friendly |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT STEPPING STONE OF SAN DIEGO</strong></p> <p>Founded in 1976, Stepping Stone of San Diego is <strong>a nonprofit organization designed primarily to serve the LGBT community</strong> while still offering services to non-LGBT clients. From a campus in the City Heights neighborhood of northeast San Diego, the facility offers <strong>long-term residential treatment</strong> for substance use and co-occurring mental health disorders, plus sober-living facilities. <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA16.pdf" target="_blank">Only 25% of facilities in California offer similar LGBT-centric treatment</a>. Medical detox is not available on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Programs are personalized for every individual patient. Each client is assigned a counselor who provides case management and substance use counseling on a personal basis. <strong>The residential program is six months long,</strong> and includes 12 weeks of <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a>.</p> <p>Clients participate in <strong>daily group therapy</strong> on a variety of topics designed for the LGBT population. For example, the center uses <strong>evidence-based treatment</strong>, including the <a href="http://www.rehabs.com/pro-talk-articles/seeking-safety-an-evidence-based-model-to-address-trauma-and-addiction-together/" target="_blank">Seeking Safety</a> curriculum, to address trauma. The facility also utilizes a <strong>Discovering Sexual Health in Recovery</strong> program that offers an empowering alternative to the traditional abstinence approach, and integrates relapse prevention into all aspects of treatment, helping clients <strong>recognize precursors to relapse</strong>.</p> <p>Treatment is divided into <strong>four phases</strong>: Orientation (which lasts 45 days), Stabilization (60 days), Supportive Recovery (45 days), and Extended Recovery (30 days). A <strong>weekly family program</strong> offers education, referrals, and optional individual family therapy sessions. Stepping Stone runs <strong>two local sober living facilities</strong>, and can also provide referrals to additional local sober living resources.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to Stepping Stone’s website, staff includes master’s and Ph.D.-level clinicians, an HIV therapist, and Alcohol and Other Drug certified counselors. The eight individuals polled on the matter by Rehabs.com to date appreciated the aptitude of staff.</p> <blockquote> <p>Staff’s level of experience and training: 4.3/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Stepping Stone is a <strong>30-bed facility</strong>. Residents prepare breakfast and lunch; the kitchen staff serves dinner. Clients must complete chores every morning. The eight individuals polled on the matter felt the facility was clean and well-maintained. </p> <blockquote> <p>Overall cleanliness and upkeep: 4.25/8</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>All six alumni polled by Rehabs.com at the time of this writing gave <strong>positive feedback</strong>, with one or two minor caveats. Alumni tended to give the facility high ratings for adequate staff support, the cleanliness of the facility, and the respect shown to clients. Two reviewers gave the facility lower ratings for the overall quality of its group counseling, and most reviewers gave low ratings between one and three stars for holistic offerings.</p> <blockquote> <p>Respect shown to clients: 4.5/5<br /> Availability of staff support: 4.25/5<br /> Holistic offerings: 1.75/5</p> </blockquote> <p>“I really learned a lot about myself,” alum Ronn wrote. J.M. added: “They still care and they still check on me after 3 years.” However, alum Stacey was less satisfied with the aftercare provisions, reporting she could not continue to see her therapist after treatment.</p> <p><strong>Reviews left on secondary review sites were also unanimously positive</strong>. On Facebook (which the facility has the ability to manage), 29 reviewers all gave the facility perfect five-star ratings.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Google reviews, 11 reviewer have given the facility an average rating of 4.9 stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> On YellowPages.com, the facility has received two reviews, both awarding the facility with perfect five out of five-star ratings.[3] Reviewers tended to <strong>praise the facility's staff</strong> and treatment approach. </p> <p>“I owe my amazing and blessed life to the Stone. It is an amazing recovery program cutting edge, it offers amazing foundation of recovery for those who are fortunate enough to seek it,” alum Wayne posted on Facebook in a representative review.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones polled by Rehabs.com at the time of this writing also gave positive feedback, giving the facility four or five stars for its family program and counseling options. “Offered family night meetings, BBQ, and social events,” D.M. wrote. One reviewer felt that there was insufficient staff to work effectively with clients, though admitted they would still recommend the facility to others.</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, clients are charged on a sliding scale, and both private payment and insurance are accepted, though insurance details are not specified.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/steppingstonesd/reviews/" target="_blank">https://www.facebook.com/pg/steppingstonesd/reviews/</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/Mr7Ca5" target="_blank">https://goo.gl/Mr7Ca5</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="http://www.yellowpages.com/san-diego-ca/mip/the-stepping-stone-of-san-diego-admin-offices-6867966?lid=6867966" target="_blank">http://www.yellowpages.com/san-diego-ca/mip/the-stepping-stone-of-san-diego-admin-offices-6867966?lid=6867966</a></small></p>
— Patrick Greeley · 2018-03-28 20:40:11 PDT
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