Recovery Brands, LLC
📍 11878 Avenue of Industry, San Diego, CA 92128
📞 8885654228 Full profile & reviews Claim this listing
Reviewers frequently praised the caring nature of the staff and the quality of the counseling and educational programs. However, many criticized the facility for inadequate detox protocols, limited time with doctors, and insufficient follow-up care after discharge. Some also expressed concerns about the facility's restrictive environment and felt that patients were sometimes discharged before they were ready.
AI-generated summary of 10 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment |
| Setting | Average Location/Amenities |
| Gender | None, Exceptionally LGBT Friendly |
| Insurance accepted | Public Insurance, Private Insurance |
<p><strong>ABOUT AURORA BEHAVIORAL HEALTH CARE</strong></p> <p>Founded in 2000, Auroa Behavioral Health Care operates 14 facilities throughout California, Illinois, Nevada, Arizona, and Texas. The <strong>80-bed hospital</strong> in San Diego, Calif. provides <strong>inpatient treatment, outpatient programs, and day treatment</strong> to individuals struggling with substance use and/or mental health disorders, and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders.</a> <strong>Medically-managed detox is available on-site</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to Aurora Behavioral Health Care's website, it emphasizes a collaborative, multidisciplinary model of care that is <strong>individualized for each patient.</strong> Treatment plans are based on laboratory tests, physical and psychological examinations, and clinical evaluations. </p> <p>Treatment plans may include detox to manage withdrawal symptoms. Following detox, clients are assigned to the residential program. Residential programming includes <strong>individual, group, and family therapy</strong>. Clients may participate in an <strong>intensive family program</strong> to resolve family issues that contribute to substance abuse behavior. </p> <p>Intensive family therapy helps to rebuild the relationships within the family and create sober living behaviors for the entire family. Clients are also encourage to participate in groups like <strong>Alcoholics Anonymous (AA) and Narcotics Anonymous (NA)</strong> to further their recovery.</p> <p>The treatment team also teaches sober living skills including non-chemical coping, relaxation techniques, problem solving, assertiveness training, nutrition, and methods for maintaining <strong>personal health and fitness</strong>. Both clients and families are orientated to and participate in <strong>12-step programs</strong>.</p> <p>The outpatient program uses the same methodologies as the residential program. Individuals in the intensive outpatient program meet three hours a day, three days a week for an average of eight weeks. Upon successful completion of treatment, <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare planning</a> is also provided.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, Aurora's treatment team includes psychiatrists, psychologists, physicians, psychiatric nurses, chemical dependency counselors, recreational therapists, dietitians, and other specialists. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Aurora Behavioral Health Care's website notes it is a <strong>18-bed hospital.</strong> The eight people to leave feedback for accommodations and amenities gave mixed feedback.</p> <blockquote> <p>3.25/5 for accommodations and amenities</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the seven loved ones polled by Rehabs.com to date, four gave positive feedback, one gave neutral reviews, and two had negative opinions about Aurora Behavioral Health Care. </p> <p>Alumni rated the center's cleanliness and affordability the best. Alumni praised the professional staff and treatment effectiveness. "I also didn't like at first but this placed saved my life," an alum wrote in a representative review. "The counselors are amazing. It was worth the cost because I stayed sober."</p> <p>To date, <strong>the 67 people who left Google Reviews gave an average of 2.6 out of five stars</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Reviewers were divided on their opinions of care. Some of the reviewers praised staff members, while others made very serious claims about poor treatment. </p> <p>The <strong>51 people who provided Yelp reviews gave an average of two out of five stars,</strong> and mixed feedback.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> While some individuals gave positive feedback, others also made serious negative claims about the treatment center. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Of the three loved ones surveyed by Rehabs.com at the time of this writing, two gave negative feedback and one provided a positive review. Two of the loved ones gave one out of five stars for holistic offers and three stars when asked if treatment was worth the cost. </p> <p>"I do believe this facility as a whole cares about their patients and wants to help," a loved one wrote in a representative review. "I just feel the individual programs should be on the same page as the organization." </p> <p><strong>WHAT STAFF SAY</strong></p> <p>To date, <strong>the 103 staffers to leave reviews on Indeed gave an average of 3.3 out of five stars</strong> and mixed feedback.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> While some staffers praised their co-workers and managers, others noted a toxic work environment.</p> <p><strong>FINANCING</strong></p> <p>Aurora Behavioral Health Care's website notes it is <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">one of the 734 (56 percent) of California facilities</a> that accepts insurance. It also accepts <strong>TriCare, MediCare, and Medi-Cal</strong>. Self-pay is also accepted and price quotes can be given through a phone interview. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/Y9dpZZ" target="_blank">https://goo.gl/Y9dpZZ</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/aurora-behavioral-health-care-san-diego-san-diego" target="_blank">https://www.yelp.com/biz/aurora-behavioral-health-care-san-diego-san-diego</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Aurora-Behavioral-Health-Care/reviews?lang=" target="_blank">https://www.indeed.com/cmp/Aurora-Behavioral-Health-Care/reviews?lang=</a></small></p>
— Saige Driver · 2018-09-26 08:31:23 PDT
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