Recovery Brands, LLC
📍 3012 Summit Street South Pavilion, 5th Floor, Oakland, CA 94609
📞 5106527000 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable staff and effective program structure, with some crediting the facility with saving their lives and supporting long-term sobriety. However, others criticized the facility for being disorganized, failing to coordinate medical care, and having counselors who lacked necessary training or connection. There were also conflicting opinions regarding the program's philosophy on relapse and the necessity of inpatient treatment.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Inpatient, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Residential Treatment |
| Setting | Hospital |
| Gender | None |
| Age ranges | Adult Age |
<p><strong>ABOUT ALTA BATES SUMMIT MEDICAL CENTER - MPI TREATMENT SERVICES</strong></p> <p>MPI Treatment Services is one hospital unit of Alta Bates Summit Medical Center’s network in the San Francisco Bay Area. This specific facility is in Oakland. The facility offers five types of treatment for drug and alcohol addiction, including <strong>detoxification, residential rehabilitation, day treatment, an intensive outpatient (IOP), and outpatient services</strong>. According to the website, it was founded in 1979.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Individual treatment plans are created for everyone. All treatment programs include <strong>12-step programming</strong> and individual, group, and family counseling. According to the facility’s online schedule, <strong>time is set aside daily for exercise</strong>. Additional services include <strong>pain management</strong>, nutritional education, and relapse prevention skills.</p> <p><strong>Educational classes</strong> about addiction and recovery are also offered. <strong>Family counseling</strong> is available, along with family groups that continue one year after treatment concludes. Additional <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">continuing care groups</a> are offered four times weekly through the MPI Alumni Association. </p> <p>In addition to the residential track, there is also a partial hospitalization program (PHP). <strong>Day treatment lasts four weeks</strong> and requires clients to attend for eight hours, six days per week. Outpatient programming takes place for three hours in the morning or afternoon, and the length of treatment is four to eight weeks.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, the staff includes physicians, registered nurses, <strong>licensed therapists</strong>, psychiatrists, dietitians, <strong>licensed marriage and family therapists</strong>, and certified alcohol and drug counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>MPI Treatment Services is located in a hospital. Further details are limited at the time of this writing.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The four alumni polled by Rehabs.com about MPI Treatment Services gave mostly positive feedback. Although the single alum that completed a full survey gave two out of five stars or lower ratings for the cost, insurance options, and worthwhileness of the program, the two alumni that submitted ratings gave four out of five stars or higher for treatment effectiveness, accommodations and amenities, and meals and nutrition. </p> <p>Elsewhere online, <strong>reviews are polarized but mostly positive</strong>. At the time of this writing, there were 14 ratings on Yelp averaging 3.5 out of five stars. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The few reviewers to give low ratings <strong>criticized the nature of the strict, 12-step programming</strong>, including Ed who gave one star and wrote: "It is like a prison, treating people like prisoners and telling them what they can and cannot read..."</p> <p>On the positive side, <strong>many claimed the program saved their lives and praised staff</strong>. Alum Michael gave five stars, a perfect rating, and wrote: "They were very understanding that I am an atheist and don't submit to "higher powers". They worked out the fee with my insurance and it cost me nothing."</p> <p>On Google, the facility earned an average of 4.3 out of five stars from seven reviews to date. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> While one alum complained about one staff member, the other two alum that left commentary praised the effectiveness of the program and the staff members. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Three loved ones submitted reviews to Rehabs.com at the time of this writing, and <strong>ratings were mixed but mostly positive</strong>. </p> <p>For treatment effectiveness, loved ones gave a five, three, and two out of five stars respectively. For accommodations and amenities (as well as meals and nutrition), loved ones gave three stars or higher. The loved ones agreed about the quality of the leisure opportunities and unanimously gave five stars.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The single staff member polled to date about MPI Treatment Services gave a positive review. Timothy wrote: “This is the best facility I've worked in in 28 years in the field.” He gave five out of five star ratings to metrics surveyed by Rehabs.com such as the fairness of pricing, tendency to put patients' best interests first, loyalty toward patients, the overall quality of care, and the fairness of employee salaries. He noted that the small groups and addiction education were strengths of the facility.</p> <p><strong>FINANCING</strong></p> <p>A free assessment will be done by a counselor at MPI Treatment Services. The facility accepts private health insurance, including Aetna, Cigna, and Pacificare. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/mpi-adult-program-oakland" target="_blank">https://www.yelp.com/biz/mpi-adult-program-oakland</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/He5xm9" target="_blank">https://goo.gl/He5xm9</a></small></p>
— Melanie Green · 2018-02-08 10:21:13 PST
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