Recovery Brands, LLC
📍 2811 Villa Way, Newport Beach, CA 92663
📞 8448990514 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive and caring staff, the quality of individual and group therapy, and the comfortable, luxurious environment. Many credited the facility with providing the tools necessary for long-term recovery and saving lives. However, some critics described the facility as a money-focused business and reported issues with staff conduct and misleading marketing regarding the location.
AI-generated summary of 13 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Services | Intensive Outpatient Services, Residential Treatment, Behavioral Disorder Treatment, Detox Services, Outpatient Services |
| Setting | Private/Secluded, Oceanfront, Luxury, Beach Community, Executive |
| Gender | None |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT HOTEL CALIFORNIA BY THE SEA</strong></p> <p>Steps from the beach in the exclusive seaside towns of Newport Beach, Calif. and Huntington Beach, Calif., Hotel California offers all levels of care for substance abuse and stress reduction. Treatment is available for professional men, mature women, and young adults on a <strong>residential and outpatient basis.</strong> According to its website, <strong>gender-specific treatment</strong> is Hotel California's specialty. Medical detox is available at an off-site location.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment plans are customized to suit each client's individual needs.</p> <p>Generally, treatment programs are <strong>based on the 12-Steps along with additional holistic offerings.</strong> According to its website, Hotel California utilizes cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), along with recommended <strong>12-step meetings</strong>, frequent sessions with a case manager, and <strong>group and individual therapy</strong>. All programs are gender-specific.</p> <p>There is also an executive program for male executives, in which clients receive two individual therapy sessions per week.</p> <p>The women's program, called Sandy's Place, is a trauma-based program that offers three therapy sessions per week.</p> <p>Hotel California's <strong>young adult and gender-specific program</strong> includes group therapy, family therapy, and one individual therapy session per week on top of trauma treatment, medication management, and eye movement desensitization and reprocessing (EMDR). Holistic treatment options include equine-assisted therapy, adventure therapy, and psychodrama.</p> <p>Hotel California offers a Career Resource Program, formerly called Next Step Program, that helps clients receive higher education after finishing rehab, <strong>a structured 3-day family program</strong> for loved ones once per month, and continuing care via outpatient services, sober companions, and alumni support. Hotel California also offers a Career Resource Center to support a transition back into everyday life; staff here help with job search and, if applicable, getting back into school.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Hotel California has a multidisciplinary roster of physicians, psychiatrists, psychologists, licensed therapists, addiction counselors, a registered dietitian, a massage and wellness specialist, an acupuncturist, a tai chi instructor, and multiple executive chefs.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Residential accommodations are <strong>deluxe, spacious, and resort-like.</strong> Each of the facility’s residential homes has a chef, private or shared rooms, balconies and patios, beach access, cable TV, and Internet access.</p> <p>For the women in Sandy's Place, Swedish massage, trigger point therapy, and <strong>myofascial release</strong> (MFR) are provided as part of the treatment package. There is <strong>yoga on the beach</strong>, and gym memberships are included. On Saturday mornings, AA meetings are held on the Orca Too, the facility’s yacht.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole alum polled by Rehabs.com to date rated Hotel California a dismal one out of five stars in every category. Alum D.S. accused the facility of false representation, writing: “They don’t care about their patients. I feel betrayed.”</p> <p>On Yelp, however, 30 reviewers rated Hotel California four or five out of five stars, while only three rated it just one or two stars to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Eight of those reviews mentioned the program had <strong>excellent addiction treatment</strong>, seven <strong>praised the program</strong>, and three applauded the program’s <strong>family week</strong>. On Facebook, which the facility can manage, 75 reviewers rated the facility <strong>4.7 out of five stars</strong>, with 70 rating it four or five stars and five rating it three or fewer stars.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p>Many alumni highlighted the center’s quality staff, including Frances who wrote: “The therapists at their Outpatient Program are well versed in dual-diagnosis and truly care about their patients.” The few negative reviews on both sites wrote the facility exaggerated its amenities and cared more about profit than helping clients.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Two reviewers on Indeed rated Hotel California three and four out of five stars, with three stars in its management and company culture.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> The four-star reviewer appreciated the facility’s staff but criticized the long shifts.</p> <p><strong>FINANCING</strong></p> <p>Hotel California accepts most major insurances.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/hotel-california-by-the-sea-newport-beach" target="_blank">https://www.yelp.com/biz/hotel-california-by-the-sea-newport-beach</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/not_recommended_reviews/hotel-california-by-the-sea-newport-beach?not_recommended_start=10" target="_blank">https://www.yelp.com/not<em>recommended</em>reviews/hotel-california-by-the-sea-newport-beach?not<em>recommended</em>start=10</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a><a href="https://www.facebook.com/pg/hotelcaliforniabythesea/reviews/" target="_blank">https://www.facebook.com/pg/hotelcaliforniabythesea/reviews/</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/Hotel-California-By-the-Sea/reviews" target="_blank">https://www.indeed.com/cmp/Hotel-California-By-the-Sea/reviews</a></small></p>
— Sarah Sicard · 2017-11-27 10:30:16 PST
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