Recovery Brands, LLC
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<p><strong>ABOUT EL CAMINO HOSPITAL</strong></p> <p>Set in California’s Silicon Valley, El Camino Hospital’s Addiction Services Program (ASP) offers <strong>intensive outpatient (IOP) substance abuse treatment for adult men and women</strong>. Abstinence-based, the ASP also addresses <strong><a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a></strong> and requires full cessation of drug use prior to admission. Excluded from the program are individuals who have severe alcohol dependency and are at risk for life-threatening withdrawal, those requiring residential detox and methadone maintenance, and those with severe cognitive impairments.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The <strong>12-week ASP</strong> is one of California’s <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">517 long-term outpatient treatment programs</a>. It meets at least three nights per week from 5 to 8 p.m. and follows evidence-based practices such as the <strong>“Stages of Change” treatment model</strong>. It promotes the power of the individual to change addictive behavior gradually. Clients work with therapists to identify the underlying causes of their addiction and address them over time. </p> <p>During treatment, clients undergo assessments for mental health disorders. In California, <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">only 64.5 percent of the treatment programs provide some form of mental health assessment</a>. The cost of these assessments is included in the program’s fees. </p> <p>Clients participate in <strong>one-on-one counseling, group therapy, and weekly <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">multifamily</a> group sessions</strong>. Staff coach individuals on how to develop and practice mindfulness and relaxation skills, set healthy boundaries, be assertive, tolerate distress, forgive, and communicate effectively. Individuals also may receive assistance locating <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> groups and obtaining a sponsor.</p> <p>A comprehensive relapse prevention plan is developed prior to discharge. <strong>Free <a href="https://www.recovery.org/topics/extended-recovery-programs" target="_blank">aftercare</a> is offered to graduates for up to one year</strong> after they complete the ASP. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team includes a staff psychiatrist, licensed psychotherapists, master's level registered nurses, and master's or doctorate-level psychotherapy interns.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole anonymous former client surveyed by Rehabs.com at the time of this writing awarded El Camino Hospital five out of five stars for staff support, frequency of meetings, and cleanliness of the facility. However, they gave just one star for the program's holistic offerings. The alum also reported receiving sufficient assistance after leaving treatment and wrote that the ASP "provided care, support, meds, etc." </p> <p>On Google, El Camino Hospital as a whole, rather than the Addiction Services unit alone, received an <strong>average of 3.2 out of five stars</strong> based on 164 reviews (alumni and others) to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Colleen, the sole individual to review the behavioral health department, left a one-star rating and wrote: “Avoid the behavioral health department at ECH… Just avoid them. Not good doctors at all. Shameful doctors and administrators.” Other reviewers wrote negative feedback about medical oversight and billing issues.</p> <p>On the facility's Facebook page, which it has the ability to manage, the hospital as a whole has an average of 4.1 out of five stars based on 967 reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> While most of the comments are positive, there is one noticeable complaint about a nurse the mistreated a patient. The facility publicly addressing the matter, the nurse in question was removed from the work schedule, and the situation is ongoing. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, one anonymous loved one provided Rehabs.com with a mixed review of the ASP. This individual gave the facility four out of five stars for overall cleanliness and three stars for treatment effectiveness and staff experience and training, but only two stars for family participation and counseling options. The reviewer indicated that the program could use more staff and wrote: "THEY SEEMED TO BE ABLE TO BE DOING A GOOD JOB. THEY WERE LACKING IN SOME DEPARTMENTS AND DIDN'T HAVE ENOUGH STAFF TO TEND TO EVERY ONE LIKE THEY NEEDED TO BE TENDED TO."</p> <p><strong>WHAT STAFF SAY</strong> </p> <p>Though Rehabs.com has not yet received reviews On Indeed, El Camino Hospital as a whole earned an average rating of <strong>4.1 out of five stars from 128 reviews</strong> to date.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Employees were generally satisfied with the level of pay and available benefits, but described the environment as “tiring and hard.” In feedback from early 2019, former employees described how it was “struggling to grow.”</p> <p><strong>FINANCING</strong></p> <p>The Addiction Services unit is supported by donations to El Camino Hospital Foundation. The ASP accepts most insurance, which only <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">56 percent of facilities in California do</a>. Payment plans and financial assistance are available to those who qualify.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=El+Camino+Hospital+in+Mountain+View,+CA&rlz=1C1CHBF_enUS830US831&ei=cWlOXIS0OMr4_AbMi7DQAg&start=0&sa=N&ved=0ahUKEwjEsNrDt4_gAhVKPN8KHcwFDCo4FBDy0wMIeg&biw=950&bih=924#lrd=0x808fb6d266be8bc5:0x33340ae7d4acb8a4,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a><a href="https://www.facebook.com/pg/elcaminohospital/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/elcaminohospital/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/El-Camino-Hospital/reviews" target="_blank">https://www.indeed.com/cmp/El-Camino-Hospital/reviews</a></small></p>
— Melanie Green · 2019-02-13 14:55:55 PST
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