Recovery Brands, LLC
📍 27700 Medical Center Road , Mission Viejo, CA 92691
📞 8666336787 Full profile & reviews Claim this listing
<p><strong>ABOUT MISSION HOSPITAL: CHEMICAL DEPENDENCY PROGRAM</strong></p> <p>Located in the residential community of Mission Viejo, Calif., Mission Hospital serves adults struggling with <strong>substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</strong></a> through its comprehensive chemical dependency program. A division of St. Joseph Health, the facility offers a full continuum of treatment services, including <strong>medically-assisted detox, inpatient treatment, and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</strong></a> services. It is <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">one of the 242 (18.5 percent) of California treatment facilities</a> that provide partial hospitalization (PHP) and one of the 517 (39.4 percent) of California treatment facilities that offer intensive outpatient treatment (IOP).</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to Mission Hospital’s website, all clients first participate in a pre-admission phone call, during which staff review the client’s <strong>medical and psychiatric history</strong>, their substance use, and any previous treatments for chemical dependency. During this time, clients also receive information on the center’s family programming and payment options. </p> <p>Upon admission, individuals receive a <strong>comprehensive evaluation</strong>, the findings of which help determine the details of their <strong>individualized treatment plan</strong>. Those who require medical assistance for withdrawal symptoms are referred to the facility’s detox unit, which offers medication-assisted treatment and <strong>24-hour monitoring</strong>. </p> <p>Once stabilized, clients may transition to the facility’s inpatient program, which provides highly-structured treatment that includes <strong>individual, family, and group therapy</strong>, addiction education, <strong>12-step work</strong>, and chronic pain services. Clients also have access to physical and recreational therapy, as well as alternative modalities like <strong>acupuncture, massage therapy</strong>, meditation, and yoga. </p> <p>Often used as step-down treatment options, the center’s IOP and PHP programs utilize similar treatments while affording clients more flexibility and freedom. These programs also shift the focus of treatment to <strong>long-term sober living and relapse prevention</strong>. Ongoing support is also available through the facility’s <strong>aftercare program</strong>, which offers group meetings including Alcoholics Anonymous (AA), Narcotics Anonymous (NA), and Critical Pain Anonymous (CPA). </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, Mission Hospital’s multidisciplinary staff includes a board-certified psychiatrist, nurses, a licensed counselor, spiritual care professionals, marriage and family therapists, and nutritionists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>According to Mission Hospital’s website, the center’s residential treatment program is operated out of a separate location in the <strong>coastal community of Laguna Beach</strong>. The facility offers both <strong>shared and private rooms</strong>. There is free wireless internet, but clients are not allowed to bring their electronic devices. <strong>Smoking is allowed in designated areas</strong>, and clients have access to a <strong>meditation room</strong> overlooking the ocean. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single alum polled by Rehabs.com at the time of this writing provided below-average ratings in nearly every evaluated category. This alum gave the center’s family participation five out of five stars, but submitted one and two out of five stars for the center’s counseling options, its treatment for co-occurring disorders, its exercise and leisure options, and the staff’s level of training and experience. When asked how likely they were to recommend the facility to others, the anonymous respondent provided a rating of one out of five stars. “Location was nice. Wellness score was poor,” they told Rehabs.com. </p> <p><strong>Reviews submitted to third-party sites for Mission Hospital as a whole, not just the chemical dependency program, are mixed</strong>. On Yelp, Mission Hospital has a 2.5-star average rating, based on 280 reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>; on Google, it has an average rating of three out of five stars, based on 141 reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> The hospital’s Facebook page, which the center has the ability to edit, received an average rating of 4.4 out of five stars from 891 reviewers.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p>On each site, <strong>comments about the hospital’s staff and its level of administrative efficiency varied</strong>. Some reviewers found the treatment team “fantastic” and “professional.” “Nurses, Doctors' and Technicians' are very accommodating, warm and attentive,” Amelia wrote in a representative positive review on Facebook. However, just as many reviewers characterized the staff as “rude” and “unprofessional,” citing issues with the facility’s billing and admissions processes. “Beware that even though this hospital is in network for most insurance companies (Blue Cross, United, etc), they routinely have physicians who work there that are not participating in most insurance plans,” Joy wrote in a representative negative review on Yelp.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The single loved one polled by Rehabs.com at the time of this writing gave mostly negative ratings for Mission Viejo. They gave the facility two out of five stars in five out of 15 evaluated categories, including the facility's family participation and level of cleanliness. The highest rating this anonymous reviewer gave the facility was four out of five stars for its exercise and leisure options. The anonymous reviewer awarded three-star reviews to the center’s holistic options, its counseling options, its cost worthiness, and the program’s treatment of co-occurring mental health disorders.</p> <p><strong>FINANCING</strong></p> <p>According to its website, Mission Hospital <strong>accepts plans from most private insurance companies</strong>, including Aetna, Anthem Blue Cross, United Healthcare, Tricare, and Value Options. It is <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">one of the 273 (20.8 percent) of California treatment facilities</a> to accept Medicare.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/mission-hospital-mission-viejo" target="_blank">https://www.yelp.com/biz/mission-hospital-mission-viejo</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?q=Mission+Hospital+in+Mission+Viejo,+CA&start=0&lrd=0x80dcee8d6632b5b9:0x1e104d667cd1e33f,1,&cad=h" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.facebook.com/pg/MissionHospital/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/MissionHospital/reviews/?ref=page_internal</a></small></p>
— Jenessa Connor · 2018-02-04 10:32:23 PST
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