Recovery Brands, LLC
📍 3600 Wilshire Blvd, Suite 1500, Los Angeles, CA 90010
📞 2133891500 Full profile & reviews Claim this listing
<p><strong>ABOUT VOLUNTEERS OF AMERICA LOS ANGELES</strong></p> <p>Volunteers of America (VOA) is a national faith-based organization that provides social services to low-income individuals throughout the US. The Los Angeles, Calif. chapter (VOALA) was founded in 1896 and presides over numerous facilities in Los Angeles and surrounding cities in Los Angeles County. Like <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">53.3 percent of facilities in California it is a private non-profit.</a></p> <p>The organization offers an array of services for vulnerable populations, including <strong>the homeless, veterans, individuals with HIV/AIDS, and those recently released from prison.</strong> It is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">319 facilities in the state to offer a specialized recovery for veterans.</a> VOALA’s offerings consist of <strong>residential and outpatient</strong> treatment for adults struggling with substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Within the city of Los Angeles, VOALA offers both residential and outpatient substance abuse treatment in downtown Los Angeles. </p> <p><strong>The residential program is a six-month co-ed program</strong> based on best-practice models. Only <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">33.6 percent of fcailities in California offer long term residential treatment</a>. The program provides group and individual counseling, <strong>case management services,</strong> referrals, and <strong>mental health therapy.</strong> Clients are strongly encouraged to take advantage of the provided discharge planning and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare services</a>. </p> <p>VOALA offers Step II, a <strong>90-day outpatient program</strong> for homeless individuals, including veterans, who are struggling with substance abuse. The program uses the same modalities as the residential program with the ultimate goal of getting clients into stable, permanent housing. </p> <p>The outpatient Living with Hope program provides <strong>substance abuse treatment for individuals at risk or living with HIV/AIDS or Hepatitis.</strong> This includes all aspects of the other substance abuse programs, as well as on-site testing, medication, and medical treatment. </p> <p>The organization also offers <strong>270 subsidized housing units</strong> for graduates of the substance abuse programs, as well as veterans, people with disabilities, and the working poor. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to its website, the Los Angeles branch of Volunteers of America <strong>employs more than 1,500</strong> individuals. There is currently no further information provided by the facility regarding its treatment staff, however, the single alum polled by Rehabs.com to date gave the center three stars for the level of training found in its counseling staff and the amount of staff support.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings, however, the single alum polled by Rehabs.com to date gave the center three out of five stars for its accommodations, meals, and cleanliness. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>The single alum polled by Rehabs.com to date indicated the program was standard.</strong> “The treatment provided was satisfactory for a government benefit,” the anonymous reviewer wrote. They rated the center three stars in most of the evaluated treatment metrics, including its holistic offerings, extracurricular activities, and the overall quality of its individual and group counseling.</p> <p><strong>At the time of this writing, secondary review sites yielded mixed feedback.</strong> It should be noted these reviews may apply to other VOALA facilities around LA. On Facebook, where the facility may have the ability to control its own page, seven reviewers all gave perfect five out of five star ratings.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Currently, CiteHealth includes three three- out of five-star ratings for the Los Angeles residential treatment program.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Along with these ratings, <strong>three reviewers mentioned harsh staff members who impeded their recovery.</strong> "Nathan goes out of his way to ruin your recovery stay," one anonymous alum wrote. Another anonymous alum described a difficult staff member but felt "it is a great program overall." </p> <p>On Yelp, two reviewers gave perfect five star ratings while a third gave a review of only one star.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> The two positive reviewers praised the center as a good place for those who are recovering from substance abuse or down on their luck. The negative reviewer mainly criticized one specific staff member for what he characterized as "unethical behaivor." </p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided on the facility's website regarding its costs.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pages/Volunteers-of-America/169455646401462" target="_blank">https://www.facebook.com/pages/Volunteers-of-America/169455646401462</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="http://citehealth.com/rehab-centers/california/cities/los-angeles/volunteers-of-america-of-los-angeles-based-at-4969-sunset-boulevard" target="_blank">http://citehealth.com/rehab-centers/california/cities/los-angeles/volunteers-of-america-of-los-angeles-based-at-4969-sunset-boulevard</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/volunteers-of-america-hollywood-veteran-center-los-angeles" target="_blank">https://www.yelp.com/biz/volunteers-of-america-hollywood-veteran-center-los-angeles</a></small></p>
— Patrick Greeley · 2019-01-18 10:19:04 PST
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