Above It All Treatment
📍 28200 CA-189 J100, Lake Arrowhead, CA 92352
📞 8775740177 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and supportive staff, often crediting the facility with saving their lives and helping them achieve long-term sobriety. The comprehensive treatment program, structured groups, and beautiful mountain setting were also highlighted as significant strengths. However, some reviewers criticized the facility, describing the staff as uncaring or manipulative and alleging that the primary focus was on money rather than patient care. Additional concerns were raised regarding billing practices, a lack of medical staff on-site, and difficulties retrieving personal items.
AI-generated summary of 30 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment, Anxiety Disorder, Detox Services, Obsessive-Compulsive Disorder (OCD), Post-Traumatic Stress Disorder (PTSD), Depressive Disorders, Anger Disorders |
| Program types | Residential Treatment, Intensive Outpatient, Outpatient Services, Inpatient, Day School, Sober Living Environments |
| Services | Residential Treatment, Dual-Diagnosis Treatment, Detox Services, Sober Living Home, Outpatient Services |
| Setting | Private/Secluded, Luxury, Mountains, Lakeside |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance, Blue Cross and Blue Shield, Cigna, Anthem, Humana, TriCare, UnitedHealthcare, WellPoint |
| Financing | Available |
<p><strong>ABOUT ABOVE IT ALL TREATMENT CENTER</strong></p> <p>Located on the banks of Lake Arrowhead in California’s San Bernardino Mountains, Above It All (AIA) offers <strong>medication-assisted detoxification and residential treatment for adults</strong> struggling with substance use and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. AIA is among <a href="https://wwwdasis.samhsa.gov/webt/state_data_CA16/pdf" target="_blank">26.9 percent of substance abuse treatment facilities</a> in the state accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Some clients come to AIA following an intervention conducted by the center’s staff. Most treatment programs begin with detox. Individual client treatment plans may address <strong>co-occurring behavioral challenges</strong>, such as anorexia, gambling, and obsessive compulsive disorder (OCD). </p> <p>Residents participate in <strong>personalized, 12-step treatment plans</strong> that include <strong>individual and group therapy sessions</strong> along with life skills development, nutritional education, yoga, meditation, and outdoor activities.</p> <p>Additional AIA services include assistance with legal issues, a <strong>transitional sober living program on-site</strong>, and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare planning</a>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>AIA employs master’s level therapists, registered alcohol and drug technicians, and licensed vocational nurses. Several treatment team members, including the hands-on founder and CEO, are in long-term recovery. To date, the 17 individuals polled by Rehabs.com on the matter praised the facility's staff.</p> <blockquote> <p>Staff's Level of Experience and Training: 4.8/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Living accommodations are in <strong>rustic, cabin-style homes, where residents share bedrooms</strong>. Cozy common areas represented in facility photographs feature fireplaces and views of the woods and lake outside. <strong>On-site chefs</strong> prepare meals. Overall, individuals polled by Rehabs.com lauded the accommodations.</p> <blockquote> <p>Facility's Cleanliness and Upkeep: 4.8/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The 14 alumni who submitted reviews of AIA to date provided <strong>largely positive feedback</strong>: 10 positive, four negative. Most of the seven alumni polled extensively by Rehabs.com offered consistently favorable opinions, specifically for the facility's counseling options, though gave more moderate opinions regarding its holistic offerings. A majority also indicated that they would strongly recommend the facility to others. </p> <blockquote> <p>Counseling Options: 4.6/5<br /> Likelihood to Recommend the Facility: 4.4/5<br /> Holistic Offerings: 3.7/5</p> </blockquote> <p>Alumni praised the caring, understanding treatment they received; structure of the program; beautiful location; and long-term, life-saving results they achieved. Others characterized staff members as rude and one expressed concerns about medication. A negative reviewer, C.B.D., criticized management’s focus on money, yet wrote: “The atmosphere … is great, and if you really want change you can get it.” </p> <p>On secondary review sites, <strong>feedback was largely positive</strong> to date: 4.2 out of five stars based on 29 reviews on Google, 4.5 stars based on 105 reviews on Facebook, which the organization can manage, and a three out of five-star average based on 14 recommended reviews on Yelp. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> </p> <p>Positive comments reflected those identified by Rehabs.com: personalized attention; compassionate, dedicated staff; and long-term, life-saving sobriety. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Five reviews submitted by loved ones to date yielded <strong>mixed results, skewed to the positive</strong>: three were overwhelmingly positive, two negative. Three loved ones polled by Rehabs.com provided more granular feedback, offering perfect five-star ratings for the level of family participation, as well as four- and five-star ratings for the facility's counseling options. </p> <p>Satisfied loved ones praised the staff, personalized nature of the program, and environment. Matt, a negative reviewer, question billing practices. A separate write-in reviewer warned about unmet promises and medical mistakes, which they claimed resulted in the death of their loved one during detox at the facility.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has received eight <strong>very positive reviews</strong> and no negative feedback from the staff to date. Seven polled by Rehabs.com provided more detailed impressions, praising almost all elements of the facility .</p> <blockquote> <p>Level of Family Participation: 5/5<br /> Counseling options: 4.9/5 </p> </blockquote> <p><strong>FINANCING</strong></p> <p>AIA accepts most PPO and HMO in-network plans and other insurance, including Aetna, Blue Cross Blue Shield, Cigna, and United Healthcare. Financial assistance is available through a partnership with a healthcare loans company. The facility offers a guarantee to qualified individuals who have completed an AIA 60-day residential program or 90 days of outpatient treatment authorized by AIA: access to 30 days of treatment free of charge. Overall, the 17 individuals polled on the matter approved of the cost.</p> <blockquote> <p>Affordability: 4.4/5</p> </blockquote> <p><strong>CONCLUSION</strong></p> <p>AIA has received attention in local news outlets for four deaths associated with the facility. A March 2017 Alpenhorn News story reported the <a href="http://alpenhornnews.com/young-man-dies-at-above-it-all-treatment-center-p7961-154.htm" target="_blank">death of a client on-site</a> while detoxing. It also mentions three pending lawsuits related to previous deaths. AIA’s CEO is quoted about facility’s medical protocol and staffing, which go “above and beyond the requirements.” No further information is available.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?source=hp&ei=38bgWtylF4-Ogge4ip6QBQ&q=above+it+all+treatment+center&oq=Above+It+all+Treatment&gs_l=psy-ab.1.0.0l6j0i22i30k1l4.1471.5673.0.11114.22.12.0.10.10.0.113.914.11j1.12.0....0...1c.1.64.psy-ab..0.22.1088...0i131k1j0i131i46k1j46i131k1.0.zdd3l_XQX_I#lrd=0x80c357960d3c3267:0x74c82691daab7cce,1,,,&spf=1524680429032" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/aboveitalltreatmentcenter/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/aboveitalltreatmentcenter/reviews/?ref=page_internal</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/above-it-all-treatment-center-lake-arrowhead" target="_blank">https://www.yelp.com/above-it-all-treatment-center-lake-arrowhead</a></small></p>
— Sherry Adler · 2018-05-13 19:10:03 PDT
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