Recovery Brands, LLC
📍 1316 South Coast Highway, Laguna Beach, CA 92651
📞 8003340394 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and professional staff, effective counseling, and the 12-step program, with many crediting the facility for their successful recovery. However, others criticized the center as being focused on money and insurance, reporting issues with billing, abrupt transfers between locations, and inadequate individualized care. Additional complaints involved poor living conditions, including cleanliness issues and inedible food, as well as concerns regarding the qualifications of some staff members.
AI-generated summary of 64 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Services | Outpatient Services, Sober Living Home, Detox Services, Behavioral Disorder Treatment |
| Setting | Beach Community, Luxury, Oceanfront |
| Gender | None |
| Insurance accepted | Public Insurance, Private Insurance |
| Financing | Available |
<p><strong>ABOUT SPENCER RECOVERY CENTER</strong></p> <p>In operation for more than 26 years, Spencer Recovery Center is an addiction rehab center in Laguna Beach, Calif. The established facility offers a <strong>wide range of residential treatment services, each with their own á la carte offerings</strong>. On-site detox, including Suboxone for opiate dependence, is also available.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Spencer Recovery Center offers a <strong>diversity of residential treatment options</strong>, matching clients with a recovery environment best suited to their needs. The minimum commitment is <strong>28 days</strong> though the center can accommodate stays of up to three months.</p> <p>In the first 28 days of treatment, residents follow a curriculum of <strong>daily 12-step meetings</strong>, process groups, educational groups, and individual counseling sessions. To supplement their time in therapy, residents participate in guided beach walks, hikes, nutrition and fitness programs. In combination with a scaled-down version of the above, the next 60 to 90 days prepares clients for their next steps through community engagement, volunteering, and job training.</p> <p>The <strong>Extended Care track</strong> aims to assist clients with the transition back into their communities. Weekly one-on-one counseling, ongoing group therapy sessions, relapse prevention workshops, and sober living workshops all provide individuals with the skills necessary to lead productive and sober lives.</p> <p>There is also a <strong>Custom Care Program</strong> designed for executives and business professionals seeking treatment in a private, intimate setting. In addition to individual counseling sessions, these clients have access to a <strong>pool, gym, and spa-like treatments</strong> such as massage therapy, reflexology, yoga, hypnotherapy, and nutritional counseling. The Custom Care program also includes extended care, relapse prevention, and a full year of post-treatment counseling.</p> <p>In the Grace Track, a <strong>Christian-based, Bible-centric program</strong>, the center combines 12-step recovery principles with Bible sessions and Sunday services at a local church.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Treatment staff at Spencer Recovery Center aim to provide “compassionate care through methods supported by years of client engagement and professional experience.” The 13 Rehabs.com survey respondents polled on the matter gave the facility 3.15 out of five stars for the staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The beachside facility has a <strong>bed and breakfast-like atmosphere</strong> with beach-house furnishings and carpeted floors. Residents are housed in private or semi-private rooms with full-size beds, many of which overlook the oceanfront. There are also meeting rooms, an <strong>on-site gym</strong>, and a dining room with long tables where residents share meals.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>With more than 50 firsthand recovery accounts provided by program alumni, feedback was unexpectedly mixed: while <strong>the majority of these reports were positive, a significant minority expressed disappointment</strong>. Those satisfied with the treatment they received described the staff as professional, encouraging, loving, and caring, and the counseling as effective in helping them develop new and healthy perspectives and make lasting life changes.</p> <p>“The workers at Spencer Recovery are amazing and has a big heart for helping someone like me suffering from addiction,” wrote alum Lilia C., while R.K. added: “Without a help and guidance with them, I don’t know where I am right now and what I am doing with my life.”</p> <p>Much in contrast, other alumni leveled complaints about “appalling” and “filthy” conditions in addition to a staff that acted “inappropriately” and was “all about the money.” “The state funded rehab in my city for people without insurance was better than this place,” commented alum E.S.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Feedback provided by more than a dozen loved ones was also mixed. <strong>Positive reviews mostly echoed alumni</strong>, citing instances of real changes in friends and family members. “They have provided him with an amazing counseling and undergone into different types of therapy with the hope that he will soon recover,” wrote Milagros on her brother’s treatment. “My brother later on became responsive to the treatment.”</p> <p>Negative reviews called attention to the <strong>facility’s “crooked” practices and a “chaotic” atmosphere</strong>. Frustrated parent Kathi, for instance, claimed the facility was a “broken down motel” that was completely lacking in management. “BE CAREFUL LOOKING ON LINE FOR REHABS,” she wrote. “They will tell you what yoou want to hear to get your money.”</p> <p>Referring to the facility as “quite possibly the worst treatment center in Southern California,” reviewer C.S. told of the facility’s decision to “move clients across the country abruptly to their Florida facility” following a change in benefits coverage. “Shocking they’re still operational,” C.S concluded.</p> <p><strong>FINANCING</strong></p> <p>The three-month residential program costs <strong>$21,700 for the first 28 days</strong>, and $10,700 for each of the following two months. Optional faith-based, and psychiatric recovery tracks can be added at additional costs.</p> <p>The facility is in-network with many health insurance providers including Aetna, Magellan, United Behavioral Health, Humana, and Cigna. <strong>Financing options, payment plans, and a limited number of scholarships</strong> are also available to those who qualify.</p>
— Jordon Kosoffsky · 2018-02-21 09:25:26 PST
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