Recovery Brands, LLC
📍 9310 Sierra Ave., Fontana, CA 92335
📞 8662053595 Full profile & reviews Claim this listing
<p><strong>ABOUT KAISER PERMANENTE — FONTANA MEDICAL CENTER</strong></p> <p>One of more than 600 Kaiser Permanente medical facilities around the country, the Fontana Medical Center is a <strong>general medical hospital</strong> located in Fontana, California. The center is home to a mental health center that offers <strong>outpatient treatment</strong> for children, adolescents, and adults who are struggling with mental and behavioral health problems, substance use disorder, or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The facility is <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA16.pdf" target="_blank">one of 900</a> California substance abuse treatment facilities to offer outpatient services, which make up about 63 percent of all facilities in the state.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at this center is built around <strong>individual, group, and family psychotherapy,</strong> as well as crisis intervention services.</p> <p>The Fontana Center does not publish extensive details of its treatment programs; however, at other Kaiser Permanente mental health facilities, outside recovery meetings are a mandatory part of treatment, and staff strongly encourage participation in <strong><a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> programs</strong> or secular meetings such as <a href="http://lifering.org/" target="_blank">Life Ring</a>.</p> <p>Though this center does not detail the intensity of its treatment programs, substance abuse treatment at other Kaiser Permanente facilities include <strong>21-day partial hospitalization programs (PHPs),</strong> general outpatient care, and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare programs</a> with a minimum commitment of five months.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>There is currently no information provided by the facility regarding its treatment staff; however, since the mental health center is on the campus of a general medical hospital, there are numerous doctors and nurses nearby. The four individuals who were surveyed by Rehabs.com to date about the staff gave them high ratings.</p> <blockquote> <p>Staff's level of training and experience: 4.5/5 stars</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the three alumni polled by Rehabs.com at the time of this writing, two provided positive reviews while one offered negative feedback. The two satisfied former clients reported that treatment was effective, the facility was clean, and staff were helpful; one did note the need for more holistic offerings. The one negative reviewer wrote that the treatment was not as effective as they had hoped.</p> <p>On CiteHealth <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, the facility earned two one-star ratings and one four-star rating. Both one-star reviewers described feeling disempowered by the treatment received: “They did not help my issues, they only made it worse. They put me on medications without even asking me why I was there and what these medications would do or how they would help,” one anonymous reviewer wrote by way of illustration. However, the four-star reviewer reported a positive outcome and wrote: “I attended the outpatient program and was very pleased with my experience. They gave me lots of tools to use to overcome my addiction. The majority of the staff were very helpful,kind and considerate.”</p> <p>The Fontana Medical Center as a whole earned average ratings of <strong>3.6 out of five stars</strong> based on 44 Facebook reviews <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>, <strong>3.5 out of five stars</strong> based on 269 Google reviews<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small>, <strong>2.5 out of five stars</strong> based on 223 Yelp reviews<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small>. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Of the three loved ones polled by Rehabs.com to date, two reported that they would recommend the center, and one noted that they would not. All three reviewers gave the center <strong>four or five out of five stars for its family programming</strong> and holistic treatment options, but the negative reviewer gave Fontana Medical Center just one star for its overall treatment effectiveness, writing: “I just felt like they would let him come in and stay a few days & dry out and then send him on his way."</p> <p>The other two reviewers gave the facility four out of five stars for its overall effectiveness, <strong>praised the understanding found here,</strong> and could think of no weaknesses to treatment.</p> <p><strong>FINANCING</strong></p> <p>Services are available to Kaiser Permanente members. The Fontana Medical Center’s website notes that clients are treated regardless of their economic status, but does not indicate whether this means that the center offers financial assistance to increase the accessibility of care.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> [<a href="http://citehealth.com/rehab-centers/california/cities/fontana/kaiser-permanente-hospital" target="_blank">http://citehealth.com/rehab-centers/california/cities/fontana/kaiser-permanente-hospital#reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/biz/family_medicine_practice/Kaiser-Permanente-Fontana-Medical-Center/835170353300213/" target="_blank">https://www.facebook.com/pages/biz/family<em>medicine</em>practice/Kaiser-Permanente-Fontana-Medical-Center/835170353300213/</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.google.com/search?q=Kaiser+Permanente+-+Fontana+Medical+Center+in+Fontana%2C+CA&oq=Kaiser+Permanente+-+Fontana+Medical+Center+in+Fontana%2C+CA&aqs=chrome..69i57j0l3.193j0j7&sourceid=chrome&ie=UTF-8#lrd=0x80c34cc7f8652ead:0x6b90e4746b3bf7ab,1,,," target="_blank">https://www.google.com/search?q=Kaiser+Permanente+-+Fontana+Medical+Center+in+Fontana%2C+CA&oq=Kaiser+Permanente+-+Fontana+Medical+Center+in+Fontana%2C+CA&aqs=chrome..69i57j0l3.193j0j7&sourceid=chrome&ie=UTF-8#lrd=0x80c34cc7f8652ead:0x6b90e4746b3bf7ab,1,,,</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.yelp.com/map/kaiser-permanente-fontana-medical-center-fontana" target="_blank">https://www.yelp.com/map/kaiser-permanente-fontana-medical-center-fontana</a></small></p>
— Susan Linney · 2018-11-29 11:33:27 PST
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