Recovery Brands, LLC
📍 32565 Golden Lantern B 354, Dana Point, CA 92629
📞 8772444800 Full profile & reviews Claim this listing
Reviewers frequently praised the caring nature of the staff and leadership, noting that the facility felt like home and supported long-term recovery. The pet-friendly policy and acceptance of couples were also highlighted as significant positives. Conversely, critics raised concerns regarding financial practices, a lack of provided food, high staff turnover, and allegations of unethical behavior by some staff members.
AI-generated summary of 17 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Sober Living Environments, Outpatient Services, Residential Treatment |
| Services | Outpatient Services, Sober Living Home, Detox Services, Residential Treatment |
| Setting | Executive, Beach Community, Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Insurance Not Accepted |
<p><strong>ABOUT NEW LIFE ADDICTION TREATMENT CENTER</strong></p> <p>Located in Dana Point, Calif., a resort community in southern Orange County, New Life Addiction Treatment Center (NLATC) provides a variety of treatment options for adults struggling with substance abuse. The luxury facility offers <strong>medically-assisted detox services, residential treatment, and sober living accommodations</strong>, all within an intimate setting. The facility is <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">one of 921 (70.3 percent) of treatment facilities</a> in the state to offer outpatient treatment. The facility also provides support for <strong>family interventions,</strong> as well as specialized treatment tracks for <strong>executives and couples</strong>. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Prior to beginning treatment, individuals with severe chemical dependency typically begin their stay in NLATC’s detox program, a service provided by <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">15 percent</a> of treatment facilities in the state. The detoxification period typically lasts between <strong>seven and ten days</strong> and includes <strong>medical monitoring and 24-hour supervision</strong>. Once stabilized, detox clients may transition to one of the center’s other treatment programs. </p> <p>According to NLATC’s website, the center’s residential and outpatient programs use a combination of <strong>12-step methodology, cognitive behavioral therapy (CBT)</strong>, and holistic and alternative modalities. Clients participate in <strong>individual therapy, group counseling</strong>, family programming, and process groups that address topics including gender-specific concerns, parenting, and life skills. They also attend community-based <strong>Alcoholics Anonymous (AA) and Narcotics Anonymous (NA)</strong> meetings. </p> <p>Once clients complete their treatment, they may choose to enroll in the NLATC’s sober living program, which provides a safe, supportive environment for individuals in the early stages of recovery. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>NLATC’S treatment team includes certified alcohol and drug addiction counselors (CADAC), some of whom are in recovery themselves. The facility also a meditation and yoga instructor, as well as a clinical therapist. The center’s staff-to-client ratio is 2:1.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>NLATC offers an intimate treatment environment, <strong>treating only six clients at a time</strong>, which is well below the <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">average number</a> of 30 beds per California facility. The center strives to balance freedom with structure; clients must obey <strong>daily curfews</strong> and participate in random drug screenings, but they <strong>may also use their personal electronic devices</strong> when not participating in therapy or group sessions. </p> <p>Clients have access to <strong>cable television, internet, laundry facilities</strong>, exercise equipment, and meditation and yoga classes. Residents live in either private or semi-private rooms in a shared house, which has an outdoor pool with a patio and a BBQ area. <strong>Pets are welcome</strong>. Transportation services can be arranged as needed.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The 12 alumni polled by Rehabs.com at the time of this writing provided <strong>extremely polarized reviews</strong>. Five respondents were more than just disappointed, citing issues with <strong>inappropriate staff conduct</strong>, the facility’s focus on money over client care, billing issues, and a <strong>lack of adequately trained therapists</strong>. “You must buy your own food, no onsite therapists. So pet friendly, the couch smells like wet dog. House manager rarely there. Poor bookkeepers don't track what you've paid,” Mike wrote, giving the center’s treatment effectiveness one out of five stars. Another former client reported “inappropriate behavior towards female residents,” and two individuals noted that the facility <strong>did not provide clients with food</strong>. </p> <p>The remaining seven respondents gave the facility’s treatment effectiveness, its accommodations and amenities, and its meals and nutrition <strong>four and five out of five stars</strong>. Some alumni credited the facility’s staff and programming with saving their lives. “This is my 4th treatment center. From the time you walk in, you know the place cares about seeing you change your life,” Cesily wrote in a representative review. </p> <p>Multiple alumni also expressed <strong>appreciation for the center’s homelike accommodations</strong>. “Very cozy facility,” Robert wrote in his review. Stefanie agreed, writing, “I felt l;ike I was kicking at home which made it so much more manageable.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones polled by Rehabs.com at the time of this writing provided <strong>universally positive reviews</strong> for NLATC. Robert specifically praised the center’s treatment track for professionals. “This place gave him an opportunity to reinvent his approach toward living a better life by overcoming the addiction without having to worried about his career,” he told Rehabs.com. </p> <p>A.D. attended treatment with their husband, an option they found to be a crucial part of their recovery. “I loved the acceptance of pets and couples which was very important to me during detox. I think more places should consider that aspect , it kept my husband and I from getting help for a long time,” A.D. wrote. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>To date, two NLATC staff members have provided Rehabs.com with reviews containing <strong>opposing viewpoints</strong>. Tara’s commentary echoed alumni complaints regarding a preoccupation with money and a lack of adequate resources. “There are no strengths because the owner is not in business for the right reasons. Clients left unsupported,” she wrote. </p> <p>Jeff, the owner of NLATC responded to reviewers’ negative feedback with his own review, which praised his staff and facility. “I am proud of New Life Treatment proud of my staff and proud of the clients that have come threw our doors for help… We are a semi-private center, some of our clients are high profile. We have a beautiful, clean very peaceful center. The best compliment I have received from a client. I felt like I was detoxing and getting treatment at home,” he wrote. </p> <p><strong>FINANCING</strong></p> <p>One month of treatment at NLATC costs $12,500, and the fee for 90 days is $20,000. The facility does not accept insurance or offer financial assistance.</p>
— Jenessa Connor · 2018-02-12 14:34:35 PST
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