Delphi Behavioral Health
📍 300 S. Highland Springs Avenue, Suite 6C-185, Banning, CA 92220
📞 8443090417 Full profile & reviews Claim this listing
Reviewers frequently praised the caring and professional staff, the individualized treatment plans, and the small, intimate setting. Some positive comments also highlighted the quality of the meals and the scenic location. However, criticisms included issues with unclear policies, poor internet and cell reception, and concerns regarding privacy and the management of client interactions.
AI-generated summary of 11 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Depressive Disorders, Bipolar Disorder Treatment, Anxiety Disorder, Substance Abuse Treatment, Detox Services |
| Program types | Residential Treatment |
| Services | Residential Treatment, Behavioral Disorder Treatment, Dual-Diagnosis Treatment, Detox Services |
| Setting | Wilderness, Desert, Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
| Financing | Available |
<p><strong>ABOUT CALIFORNIA HIGHLANDS ADDICTION TREATMENT</strong></p> <p>California Highlands Addiction Treatment is a <strong>luxury residential rehab facility for adults</strong> struggling with chemical dependency, as well as co-occurring disorders. Located on 32 serene and secluded acres outside of Palm Springs, Calif., the facility also provides <strong>holistic detoxification services</strong> on-site to minimize the discomfort of withdrawal.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Before admission, clients participate in brief phone interview. Typically, <strong>clients then begin treatment within 24 hours of initial contact</strong>. If necessary, California Highlands Addiction Treatment provides a holistic detoxification protocol that emphasizes physical recovery through healthy meals, exercise, rest, as well as methods designed to help <strong>manage pain and stress</strong>, such as yoga and <a href="https://www.recovery.org/pro/articles/my-30-day-diary-of-refuge-recovery-meditation-part-i/" target="_blank">mindful meditation</a>. </p> <p>Once the client is stabilized, residents begin core programming, which includes a range of <strong>holistic and evidence-based treatment approaches</strong>. While residents must commit to at least 30 days of treatment, the <strong>average length of residential treatment program is 45 days</strong>, but may last up to 60 days.</p> <p>During the residential program, clients participate in <strong>full days of therapeutic programming</strong>, from breakfast at 6:00 a.m. to an hour-long period set aside for relaxing before sleep at 7:00 p.m. Depending on individual needs and circumstances, a typical day in treatment incorporates <strong>several group counseling sessions</strong>, individual therapy, psycho-education classes, personal time for relaxation and reflection, exercise sessions, and recreational activities.</p> <p>Among the evidence-based treatment modalities, California Highlands Addiction Treatment utilizes <strong>cognitive behavioral therapy (CBT)</strong>, dialectical behavior therapy (DBT), and <a href="http://www.recovery.org/topics/motivational-interviewing-for-substance-abuse-treatment/" target="_blank">motivational interviewing</a> to help clients set obtaining goals and identify the links between thinking patterns and behavior. <strong>Family therapy sessions</strong> are also available. To treat dually diagnosed clients, the facility may utilize <strong>eye movement desensitization and reprocessing (EMDR)</strong> sessions to minimize the client's response to traumatic events, and clients may also attend educational classes on <a href="https://www.recovery.org/pro/articles/dual-diagnosis-and-co-occurring-conditions/" target="_blank">various mental health topics</a>.</p> <p>Along with evidence-based approaches, clients also participate in <strong>art therapy sessions, nature hikes, guided meditation, and yoga sessions</strong>. Before the client is discharge, clinicians help the individual to create a personalized discharge plan, which may involve transitioning into an outpatient-based program, obtaining sober housing, and locating community-based resources. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>California Highlands Addiction Treatment employs a team of biomedical techs who hold licenses in vocational nursing, master’s level therapists, and psychiatrists. Many staff members have years in recovery themselves. According to information provided by the facility, the program maintains <strong>a staff-to-client ratio of 1:1</strong>.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>California Highlands Addiction Treatment is a <strong>spa-like facility that houses up to 16 residents</strong>. Clients share comfortably furnished rooms decorated in warm and calming colors. The facility also features modern communal living and dining rooms with large windows that offer <strong>stunning views of the desert setting.</strong> Residents also enjoy chef-prepared meals, an activity rooms with a billiard table, a fitness room, and outdoor pool with lounging areas. Staff members assist clients in coordinating travel to California Highlands Addiction Treatment.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The two alumni polled by Rehabs.com at the time of this writing had polarized opinions of the facility. One former client praised most aspects of the facility. Out of five stars, alum A.J. offered perfect five-star rating for the treatment staff's level of experience and training and the facility's overall cleanliness and upkeep. They also have a four-star rating for the level of family involvement, but have more moderate three-star rating for the facility's counseling options. "Overall a great experience and would highly recommend to a family member or friend," A.J. wrote.</p> <p>However, alum G.G. disagreed and offered a poor one-star rating for the facility's overall treatment effectiveness, citing poor discharge planning and reporting "drama at every corner." G.G. also felt they were mistreated by other clients without any staff intervention. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones polled by Rehabs.com to date supported the positive opinions of the facility. Both survey respondents gave high four- and five-star ratings for the treatment staff's level of experience and training, as well as the facility's ability to treat co-occurring disorders. However, their opinion regarding the level of family involvement was split, offering a five-star and a three-star rating. "Told things that the family member would get to do and go that didn't happen," K.L.B. wrote. However, loved one V.C.B. wrote: "Personal attention and comprehensive program. They are very involved in each attendee's treatment."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The seven current or former employees polled by Rehabs.com to date were overall positive. Collectively, the <strong>seven staff members gave an average rating of 4.57 stars for the inclusion of holistic treatments</strong>, the amount of family participation, and the treatment staff's level of experience and training. "Staff is amazing, very professional and most importantly caring," one representative reviewer wrote. Another survey respondent added: "The treatments are individualized and the therapists are always looking to help their clients with whatever is needed."</p> <p><strong>FINANCING</strong></p> <p>According to the facility, California Highlands Addiction Treatment's costs are <strong>$1,500 per day or $45,000 per 30 days of treatment</strong>. California Highlands reports that out-of-network insurance benefits cover at least part of the treatment for a majority of clients. The facility’s website provides a tool for beginning the process of checking on coverage.</p>
— Matthew Berry · 2018-01-03 12:29:51 PST
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