RiverMend Health
📍 36075 S. Rincon Road, Wickenburg, AZ 85390
📞 8449209733 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and skilled clinical staff, the variety of experiential therapies, and the serene facility setting. They also highlighted the quality of the dietary program and the effectiveness of the treatment in supporting recovery. However, some reviewers criticized the high cost of treatment, issues with communication and management, and perceived inconsistencies in staff compassion or program quality following a corporate acquisition.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Schizophrenia Treatment, Bipolar Disorder Treatment, Attention Deficit Hyperactive Disorder (ADHD), Anger Disorders, Depressive Disorders, Post-Traumatic Stress Disorder (PTSD), Obsessive-Compulsive Disorder (OCD), Detox Services, Anxiety Disorder, Eating Disorder Treatment, Substance Abuse Treatment |
| Program types | Sober Living Environments, Inpatient, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Intensive Outpatient Services, Outpatient Services, Sober Living Home, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment, Inpatient |
| Setting | Hospital, Desert, Mountains, Luxury, Resort, Private/Secluded |
| Gender | None, Exceptionally LGBT Friendly, No Gender Restrictions |
| Age ranges | Adult Age, Teen/Adolescent |
| Insurance accepted | Private Insurance, Anthem, Blue Cross and Blue Shield, Cigna, Coventry, Health Net, Health Care Corporation, Highmark, Humana, Magellan Behavioral Health, Medicaid, UnitedHealthcare |
<p><strong>ABOUT ROSEWOOD CENTERS FOR EATING DISORDERS – WICKENBURG</strong></p> <p>Set on 13 acres in the beautiful Sonora Desert, Rosewood Ranch in Wickenburg, Ariz., one of four Rosewood Recovery Centers, offers <strong>residential treatment programs</strong> for adults and adolescents struggling with <strong>eating disorders, substance abuse, and co-occurring disorders</strong>. It is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ16.pdf" target="_blank">82 residential treatment facilities in the state of Arizona.</a> Rosewood’s facility in nearby Capri offers a less structured program, while outpatient services are offered in Tempe. If necessary, <strong>medically-monitored detoxification</strong> is available on-site in Wickenburg.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon intake, clients meet with a team of dietitians, nurses, and psychiatrists to assess individual needs and form a <strong>comprehensive, individualized treatment plan</strong>. While Rosewood Ranch treats eating disorders, including binge eating, anorexia, and bulimia, the facility also addresses <strong>underlying psychological issues</strong> and substance abuse disorders. Rosewood treats <strong>adolescent (12 to 17) and adult clients separately</strong>. The facility is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ17.pdf" target="_blank">32 percent of Arizona facilities</a> to treat adolescents.</p> <p>Rosewood Ranch adheres to a multidisciplinary approach to treatment. Along with a <strong>12-step introduction</strong>, it uses <strong>evidence-based modalities</strong>, such as dialectical behavioral therapy (DBT) and motivational interviewing (MI). Clients may also undergo eye movement desensitization and reprocessing (EMDR) sessions to address issues of trauma.</p> <p>Along with traditional methods of <strong>individual and group counseling</strong> sessions, Rosewood Ranch uses <strong>holistic treatment</strong> techniques. Clients participate in psychodrama sessions, equine therapy, pet therapy, mindfulness meditation, yoga, and Tai Chi. They also <strong>work individually with dietitians</strong>, participate in meal planning, and attend educational presentations on eating and body image. Upon discharge, clients are encouraged to enroll in the less-structured Capri program.</p> <p>The <strong>Alumni Program</strong> provides continued support. Staff reach out regularly to keep in touch and offer referrals to support groups, 12-step programs, and other aftercare options. Alumni may attend a <strong>two-day reunion,</strong> which consists of team building activities and stories from graduates.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Rosewood Ranch employs a multidisciplinary team of physicians, registered nurses, psychiatrists, master’s level eating disorder therapists, adolescent psychologists, registered dietitians, and recreational therapists. A medical team is available 24 hours a day.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Rosewood Ranch treats up to 63 residents at a time. Featuring <strong>luxury lodging facilities</strong> and a sprawling campus, the facility provides a therapeutic, structured atmosphere with a range of <strong>recreational amenities</strong>. The campus features a ropes course, horse stables, and a swimming pool. Clients stay in <strong>private or shared bedrooms</strong> and enjoy airport pick-up and drop-off. Dietitians and professional chefs coordinate customized meal plans.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The two alumni who have responded to the Rehabs.com survey to date provided exemplary feedback for overall treatment effectiveness, accommodations, and the staff's level of experience. They gave perfect five-star rating to all these categories, as well as exercise and leisure, family participation, and cleanliness, and would recommend the facility. Alum A.B.T. wrote: “Excellent treatment center for eating disorders. They helped me get on the road to recovery.”</p> <p>On Google, 43 reviewers gave the facility <strong>an average rating of 4.4 stars out of five</strong>. Most alumni had positive comments about their experience. Aubrey wrote: Rosewood saved my life." <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Catherine echoed that sentiment: "I couldn't say enough good things about this place but I'll sum it up with, they transform and save lives every day." On the facility's Facebook, which the facility may have the ability to control, 67 reviewers gave an average rating of 4.6 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones polled by Rehabs.com to date offered more mixed feedback. Two offered the top five stars for accommodations/amenities and meals and nutrition, and four and three stars for overall treatment effectiveness. Although a family member remarked about the "beautiful facility," they reported a lack of family involvement, only offering a one-star rating for this survey metric. "Wasn't impressed that they wouldn't allow me to talk to my daughter for more than 5 min three times a week."</p> <p>One loved one who offered a largely positive review wrote: “Some of their research seems out of date.” The most critical family member explained their daughter "is worse now than ever" and the staff "seem cold and don't care. Extremely rude and harsh with patients." They offered one-star ratings for the amount of staff support and family involvement.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On the Rehabs.com survey, the 13 staff members polled by Rehabs.com to date <strong>praised the effectiveness of treatment and dedication of team members.</strong> One employee wrote: “We have a wonderful, diverse group of people that work here. They love what they do and it shows in the way in which they treat our clients.” Collectively, the staff members felt the facility excelled in its amount of family participation, holistic offerings, and the staff's aptitude.</p> <blockquote> <p>Family Participation: 4.8/5<br /> Holistic Offerings: 4.6/5<br /> Staff Experience and Training: 4.5/5</p> </blockquote> <p><strong>FINANCING</strong></p> <p>According to the facility's website, Rosewood Ranch accepts most private insurance plans. They are a preferred provider with Aetna, Cigna, Optum, Blue Cross Blue Shield, Beacon Health Options, First Health Network, Magellan, MultiPlan, Kaiser, United Healthcare and more. Overall, the 15 individuals polled on the matter felt the facility was overall affordable.</p> <blockquote> <p>Affordability: 3.9/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> (GoogleReviews)[https://goo.gl/maps/t5jb325bjfu]</small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> (https://www.facebook.com/RosewoodRanchCenters)[https://www.facebook.com/RosewoodRanchCenters]</small></p>
— Patrick Greeley · 2018-10-13 06:45:08 MST
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