Recovery Brands, LLC
📍 1800 East Van Buren Street, Phoenix, AZ 85006
📞 6022518535 Full profile & reviews Claim this listing
Reviewers frequently praised the helpfulness of the staff, the quality of the outpatient therapy, and the variety of activities offered. However, some reviewers criticized the drab interior, the quality of the food, and the lack of separation between addiction and mental health treatment. Additionally, some reviewers reported feeling poorly treated by staff and that the facility felt like a prison.
AI-generated summary of 9 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT ST. LUKE’S BEHAVIORAL HEALTH CENTER</strong></p> <p>St. Luke’s Behavioral Health Center in Phoenix, Ariz., is a private, for-profit facility, which make up about <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ17.pdf" target="_blank">39 percent</a> of Arizona treatment facilities; it is <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ17.pdf" target="_blank">one of the 247 (72.4 percent)</a> of Arizona facilities to provide regular outpatient treatment. The center offers inpatient and outpatient treatment for adults struggling with psychiatric and substance use disorders. <strong>Detox services are provided, and many clients receive integrated, <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis treatment</a> for co-occurring mental health conditions.</strong> Treatment also integrates evidence-based psychotherapy, <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step facilitation</a>, and <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic practices</a>. Inpatient detox is available to adolescents, while longer term <strong>chemical dependency treatment for teens is on an outpatient basis</strong>. The behavioral health center is on the campus of St. Luke's Medical Center.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at St. Luke’s Behavioral Heatlh Center is based in <strong>cognitive behavioral therapy and the 12-Steps</strong>, which is used by about <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ17.pdf" target="_blank">59 percent</a></p> <p>The facility's website emphasizes the importance of clients making informed decisions about their care, with support from a multidisciplinary treatment team. Support for families in recovery is also a priority.</p> <p>Clients receiving inpatient care for addiction participate in <strong>counseling, group therapy, education, and physical exercise</strong> as they are able during the detoxification process. The facility supports relief from symptoms through medication and the practice of relaxation techniques.</p> <p>Following a residential stay, patients have access to an outpatient program. Adolescent clients and their families are <strong>introduced to positive, healthy leisure skills</strong>. Most substance abuse outpatient programming at St. Luke's is group-based and some groups are specialized according to age and particular needs or circumstances. The facility is also <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ17.pdf" target="_blank">one of the 242 (71 percent)</a> of Arizona treatment facilities to provide drug screening.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment staff at St. Luke's Behavioral Health Center in Phoenix includes licensed addictionologists, psychiatric nurses, master's level counselors and social workers, recreational therapists, and nutritionists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The behavioral health center's inpatient capacity is 124 clients. Visiting hours are held each evening and clients have access to <strong>spiritual care on-site, provided by staff or volunteer chaplains representing multiple faiths</strong>. No further information regarding living arrangements or related offerings is provided by St. Luke's. </p> <p>At the time of this writing, Rehabs.com has received feedback from four alumni and three family members or friends. Reviews reflected moderate satisfaction, although on average the seven individuals polled <strong>Three cited meals as a facility weakness.</strong> Metrics measuring exercise and leisure activities, the center's policies regarding phone and internet use, and the <strong>facility's cleanliness and upkeep each revealed more favorable opinions</strong>, with ratings averaging between three and 3.3 stars, respectively.</p> <p>One alum highlighted some of the activities offered, including guided imagery and other relaxation techniques, a courtyard, and designated smoking areas outside.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The four alumni reviews for St. Luke received by Rehabs.com were split evenly between two highly critical and two positive. One alum described the facility as feeling "like a prison," while another wrote that it was "perfect for what [they] needed." However, the four alumni polled gave high ratings for the overall cleanliness of the facility.</p> <blockquote> <p>Cleanliness: 3.75/5 stars</p> </blockquote> <p>Similarly, one alum reported being well set up for <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">continuing care after discharge</a>, but another expressed frustration at not receiving the tools needed to maintain sobriety. Again, alumni offered contrasting views of treatment staff as either not listening well or being especially adaptive and supportive.</p> <blockquote> <p>Staff support: 4.25/5 stars</p> </blockquote> <p>On Google, the facility has an average rating of 2.7 out of five stars based on 78 reviews.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Two of the three loved ones polled by Rehabs.com would recommend St. Luke's Behavioral Health Center to others.</strong> Two rated the center's family programming four out of five stars; the third identified this aspect as a weakness. The staff's level of training and experience also received two ratings of four stars, while the third moderately agreed, with three stars.</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website, dozens of private and public insurance plans are accepted. No specific information regarding costs is available at the time of this writing.</p> <p>Asked by Rehabs.com to rate the affordability of behavioral health treatment at St. Luke's in Phoenix, <strong>all three individuals polled chose five out of five stars</strong>. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a><a href="https://www.google.com/search?rlz=1C1CHBF_enUS725US725&ei=SGBdWuj4HML4zgKps7XoCQ&q=st+luke%27s+behavioral+health+center+phoenix&oq=st+luke%27s+behavioral+health+center+phoenix&gs_l=psy-ab.3..0.7676661.7682915.0.7683320.42.21.0.21.21.0.195.2188.13j8.21.0....0...1c.1.64.psy-ab..0.42.2382...0i131i67k1j0i67k1j0i131k1j0i22i30k1j0i22i10i30k1.0.zCPb3kUNKaQ#lrd=0x872b0dfebea3a7ff:0xe86b2f583c1c275c,1,,," target="_blank">GoogleReviews</a></small></p>
— Rini Cobbey · 2018-01-22 09:12:26 PST
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