Crossroads East for Men

Recovery Brands, LLC

📍 1845 East Ocotillo Road, Phoenix, AZ 85016

📞 6022635242 Full profile & reviews Claim this listing

4.3 ★★★★☆ Historical rating · 1 reviews via Recovery Brands
Rating based on 1 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT CROSSROADS EAST FOR MEN</strong></p> <p>Crossroads is a substance abuse treatment organization with several locations throughout Phoenix, Ariz. Crossroads East For Men, which opened in 1960, provides <strong>residential substance abuse treatment for adult men</strong>, and is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/AZ17.pdf" target="_blank">159 facilities in Arizona</a> to do so. The length of stay is offered in two phases: a primary 30-day phase, followed by a longer-term 90-day treatment option. Detox is not available onsite. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The program at Crossroads East is <strong>highly structured</strong> and based on the <strong>12-Steps.</strong> The 12-step program is used in <a href="https://www.samhsa.gov/data/sites/default/files/cbhsq-reports/2017_NSSATS.pdf" target="_blank">73% of facilities across the country</a> for its holistic and continuing care components. Programming also includes <strong>relapse prevention workshops</strong>, life skills education, and addiction education.</p> <p>Clients also have access to <strong>intensive employment services and financial education</strong>. Employment services like vocational training can be a major benefit to clients that need guidance on starting a sober lifestyle. Vocational training and assistance are only offered at <a href="https://www.samhsa.gov/data/sites/default/files/cbhsq-reports/2017_NSSATS.pdf" target="_blank">38.6% of treatment facilities in the U.S.</a>.</p> <p>Comprehensive <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> and discharge planning is also part of treatment at Crossroads East for Men. Clients work with counselors to develop a long-term recovery plan that they can self-manage outside of treatment. </p> <p>Throughout all five campuses of The Crossroads, there are more than 100 12-step and <a href="http://www.smartrecovery.org/" target="_blank"><strong>SMART Recovery</strong></a> <strong>meetings held each week.</strong> The Crossroads East facility has a large meeting hall that can hold up to 200 people and frequently hosts these events. <strong>Alumni often return to attend meetings on-site</strong>, giving clients the opportunity to become comfortable within a support group setting and to prepare for re-entrance into the community.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team of Crossroads includes administrative staff, such as an executive director, a clinical quality specialist, and program directors and coordinators.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility's website notes the <strong>48-bed facility</strong> offers modest accommodations, with <strong>bedrooms that each sleep four</strong> and contain bathrooms, showers, dressers, lockers, closets, televisions, and personal work spaces. The campus includes laundry facilities, a large dining hall, <strong>computers for job searches</strong>, and a large courtyard for communal gathering. The facility also has a large meeting hall that hosts many of the client and alumni meetings. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has yet to receive alumni feedback to date, though <strong>secondary sources revealed highly positive feedback</strong>. On Google, The Crossroads, Inc. East earned an average rating of 4.7 out of five stars from 15 reviews to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> While there are complaints about poor facilities and rude staff, the majority of reviews are positive. Alumni indicated how the program “Saved their life” or put them “back on the right track.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The only loved one polled by Rehabs.com about Crossroads at the time of this writing provided a positive review, and described the staff as compassionate and helpful. They gave five out of five stars when asked if they would recommend the treatment center, the staff's level of training and experience, and its treatment of <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders.</a> "They where awesome with helping him cope with his mental illnesses. In the end though like most addicts he went back to drugs... Could be more affordable," they wrote. However, the loved one gave three out of five stars for treatment effectiveness, connectivity, and affordability.</p> <p>On Yelp, a single family member gave a one out of five-star review.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> The loved one expressed dissatisfaction that the facility didn’t accept their loved one on the day they went to admit him, although the loved one was suicidal.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, Crossroads earned an average of <strong>3.8 out of five stars</strong> from 169 reviews to date.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> The reviews are about the facility as a whole, not this location specifically. Feedback varied based on the employee’s job title. However, overall, employees expressed that they enjoyed working with clients.</p> <p><strong>FINANCING</strong></p> <p>The fees for the first phase of treatment start at <strong>$2,370 for 30 days</strong>. The second phase of treatment, which typically lasts 90 days, is priced at $40 per day. Most private insurance plans are accepted including AHCCCS, and some scholarship opportunities are available.</p> <p><strong>CONCLUSION</strong></p> <p>Crossroads, Inc. hosts community events designed to raise funds and give clients the chance to give back to the community. In 2018, the facility will host its <a href="https://www.facebook.com/pg/CrossroadsIncAZ/about/?ref=page_internal" target="_blank">9th Annual Chili Cook-Off & Volleyball Tournament</a>. Each year, the facility is able to raise funds and awareness for treatment options that the community may not be aware of. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://tinyurl.com/y94pmusl" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/crossroads-east-for-men-phoenix" target="_blank">https://www.yelp.com/biz/crossroads-east-for-men-phoenix</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Crossroads/reviews" target="_blank">https://www.indeed.com/cmp/Crossroads/reviews</a></small></p>

— Melanie Green · 2018-12-01 12:06:43 PST

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