Indian Rivers Mental Health Center

Recovery Brands, LLC

📍 2209 9th Street, Tuscaloosa, AL 35401

📞 2053913131 Full profile & reviews Claim this listing

4.9 ★★★★★ Historical rating · 3 reviews via Recovery Brands
Rating based on 3 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Treatment typesSubstance Abuse Treatment
Insurance acceptedPrivate Insurance

Editorial Review

<p><strong>ABOUT INDIAN RIVERS MENTAL HEALTH CENTER</strong></p> <p>Headquartered in downtown Tuscaloosa, Ala., Indian Rivers Mental Health Center (IRMHC) is a <strong>nonprofit agency that provides a continuum of behavioral health services</strong> for individuals living with substance use disorder (SUD), serious mental illness, or developmental disability. SUD treatment for adults includes <strong>gender-specific residential care at A Woman’s Place and outpatient programming</strong> offered at locations in Tuscaloosa, Bibb, and Pickens counties. </p> <p>Preferential admission is given to clients who are pregnant, and A Woman’s Place is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/AL17.pdf" target="_blank">24.8 percent (32)</a> of Alabama’s 129 treatment facilities to provide specialized treatment for pregnant or postpartum women.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Clients typically begin services at Indian Rivers Mental Health Center with a psychiatric and/or substance use assessment, followed by referral to one of the center’s treatment programs or for more intensive treatment elsewhere as needed.</p> <p>Substance use disorder treatment at IRMHC is evidence-based, utilizing case management, <strong>individual therapy, and day and evening group sessions</strong>, which involve psychotherapy and education. The center’s website also provides links to multiple <strong>12-step programs</strong>, including Alcoholics Anonymous and Celebrate Recovery, indicating that programming may incorporate peer-support fellowships into its programming.</p> <p>Residential care at A Woman’s Place is short-term, as one alum surveyed by Rehabs.com indicated a 28-day stay. Separate residential and partial hospitalization programming (PHP) are available at IRMHC to address primary mental illness for adults, adolescents, and children.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>At Indian Rivers Mental Health Center, gender-focused treatment is provided by female counselors, and other treatment team members include nurses and social workers. While there is no further information regarding staff credentials on the IRMHC website, both alumni polled to date by Rehabs.com awarded five out of five stars for the staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by Indian Rivers Mental Health Center regarding its living arrangements and related offerings. However, feedback for A Woman's Place from both women polled by Rehabs.com was highly favorable. Metrics measuring opinions of general accommodations, meals and nutrition, exercise and leisure activities, and the facilities cleanliness and upkeep each received ratings of four or five out of five stars. Written commentary suggested that the program rules were strict, which one alum saw as both a strength and a drawback.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The two alumni polled by Rehabs.com to date indicated their likelihood to recommend Indian Rivers Mental Health Center - A Woman’s Place, specifically, with a maximum five stars. All 15 metrics measured, evaluating such factors as the facility’s capacity to treat co-occurring disorders, affordability, and family participation, also received four or five stars apiece, with the exception of one two-star rating for <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic offerings</a>.</p> <p>One alum felt that the treatment program was too short, but nevertheless it worked. She noted that she achieved “a much higher feeling of self-worth” and confidence through one-on-one and group support.</p> <p>In contrast to feedback on Rehabs.com, most of 18 individuals reviewing IRMHC on Google shared critical opinions, granting an average of 2.1 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <strong>Most concerns were staff-related, citing high turnover</strong> due to overwhelming caseloads and describing treatment staff as “overall inept.” One otherwise negative reviewer offered an exception for one skilled doctor. Alumni also reported difficulty contacting staff.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has not yet received any reviews from this facility’s staff; however, on Indeed, 20 former and current employees rated Indian Rivers Mental Health Center 3.4 out of five stars on average.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> The majority of reviewers <strong>expressed enjoyment in working with clients</strong> at IRMHC, indicating that the work was rewarding. One anonymous reviewer “liked the way they treated the clients,” noting that they observed “dignity, humor, kindness, and caring.” Repeated complaints referenced understaffing and heavy caseloads, supporting some alumni opinions.</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, IRMHC <strong>accepts Medicaid, Medicare, All Kids, and many private insurance policies</strong>, including some from Blue Cross Blue Shield. A sliding fee is available to qualifying clients. In Alabama, IRMHC is among <a href="https://wwwdasis.samhsa.gov/webt/state_data/AL17.pdf" target="_blank">25.6 percent</a> and <a href="https://wwwdasis.samhsa.gov/webt/state_data/AL17.pdf" target="_blank">60.5 percent</a> of facilities to accept Medicare and Medicaid, respectively.</p> <p>An information sheet for A Woman’s Place lists the full cost of residential treatment at $400, which may be covered by Medicaid. Medical expenses are assessed separately.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=indian+rivers+mental+health+center&rlz=1C1CHBF_enUS725US725&oq=indian+rivers+mental+health+center&aqs=chrome..69i57j69i60j69i61l2j0l2.7290j1j4&sourceid=chrome&ie=UTF-8#lrd=0x8888a8e233287ecd:0xb1651742ec27d3c9,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.indeed.com/cmp/Indian-Rivers-Mental-Health-Center/reviews" target="_blank">https://www.indeed.com/cmp/Indian-Rivers-Mental-Health-Center/reviews</a></small></p>

— Rini Cobbey · 2019-01-26 08:22:37 PST

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