Recovery Brands, LLC
📍 6869 5th Avenue South , Birmingham, AL 35212
📞 2058339000 Full profile & reviews Claim this listing
<p><strong>ABOUT HILL CREST BEHAVIORAL HEALTH SERVICES</strong></p> <p>Located in Birmingham, Ala., Hill Crest Behavioral Health Services is <strong>full-service psychiatric hospital</strong> that offers a variety of programs for individuals seeking treatment for <strong>mental health disorders, substance abuse</strong>, and <strong><a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>.</strong> The facility offers <strong>residential programs for adults and adolescents</strong> (ages 12 to 18) and <strong>outpatient care</strong>. <strong>Medically-monitored detox</strong> services are available on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Hill Crest takes a <strong>holistic</strong> approach to addiction treatment. Physical, psychiatric, and psychosocial <strong>assessments are performed upon admittance</strong>. For adults, each client’s length of stay typically lasts five to 14 days but may vary, depending on a client's specific needs.</p> <p>The adult residential program includes <strong>medication management</strong>, one-on-one counseling with both a psychiatrist and a therapist, group therapy, family counseling, <strong>relapse prevention groups</strong>, substance abuse and mental health education, and pastoral care. Family counseling is particularly important in rehab treatment as it prepares families to provide more effective support after treatment. Clients also participate in fitness activities and <strong>alternative therapies</strong> like ropes courses and art therapy.</p> <p>The <strong>long-term residential programs for adolescents</strong> are gender-specific and typically last <strong>five to eight months</strong>. Programming takes a psychosocial, family-oriented approach to treatment. During treatment, school-aged clients also have access to <strong>academic resources</strong> as well. The organization operates its own school that satisfies Alabama's state curriculum for education. In Alabama, only <a href="https://wwwdasis.samhsa.gov/webt/state_data/AL16.pdf" target="_blank">32 facilities</a> offer treatment specifically for adolescents.</p> <p>Upon discharge, each client leaves with an <strong><a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare plan</a></strong>. This includes finding resources within the community to provide continued accountability and follow-up services. As clients complete the residential portion of treatment, they may also be encouraged to utilize <strong>outpatient counseling</strong> as an aftercare measure.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The staff at Hill Crest consists of <strong>psychiatrists, physicians</strong>, nurses, and other mental health professionals. The facility is also a part of the 19% of facilities that are <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">accredited by the Joint Commission</a>. The one alum surveyed by Rehabs.com at the time of this writing gave the facility two out of five stars for the staff's level of training and experience. Of the two loved ones surveyed to date, one gave the facility four out of five stars for its staff support, while the other gave Hill Crest just two stars for its staff's level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Hill Crest's facility is located on a sprawling campus with an on-site gymnasium for sports and other recreational therapy activities. The one alum polled by Rehabs.com at the time of this writing gave Hill Crest five stars for its accommodations and amenities. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole former client polled by Rehabs.com at the time of this writing gave Hill Crest a mostly positive review. They gave the facility five stars for its treatment effectiveness and indicated that the program was successful in getting them sober. The reviewer also awarded the facility four stars or higher for its cleanliness, its family participation, and its connectivity policy. </p> <p>Lower scores of two and three stars were given for the facility's exercise and leisure activities, its holistic offerings, its counseling options, and its treatment of co-occurring disorders. However, the alum wrote: "Really it was great. it got me off of alcohol."</p> <p>Hill Crest received <strong>negative feedback</strong> on Google, where it earned an average rating of 1.6 out of five stars based on 57 reviews. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The majority of reviews were harsh, citing run-down conditions, rude staff, mismanagement of medication, and poor location. "The building itself is disgusting," wrote Drake in a representative review. "Staff treats the patients that might require special needs like they are nothing. It's not fair to the patients."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two anonymous friends and family surveyed by Rehabs.com to date gave the Hill Crest opposing reviews. One provided the facility with positive feedback, giving it four out of five stars for its family participation and indicating that they were able to play an active role in their loved one's recovery.</p> <p>The other Rehabs.com reviewer gave Hill Crest negative feedback, awarding it just two out of five stars or lower for its family participation, its connectivity policy, its counseling options, its treatment of co-occurring disorders, and its cleanliness. They indicated that they would not recommend the facility to others, and described the rehab as having a "a negative environment."</p> <p>On YellowPages.com, a single loved one left a one out of five star review.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> “Son was in this facility for 5 days, and did not seen a therapist or go to any group therapy sessions,” the reviewer wrote. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, Hill Crest Behavioral Health Services received an average of <strong>3.3 out of five stars</strong> from 24 reviews at the time of this writing.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> While many of the reviews provide <strong>positive feedback about the staff</strong>, others wrote about the “Poor Management.” As one former intern summarizes: “I love the staff and he patients. I was not please with the management.”</p> <p><strong>FINANCING</strong></p> <p>Hill Crest accepts most private insurance plans. It is also one of the <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">34% of U.S. facilities</a> that <strong>accepts Medicare</strong>, as well as the 32% of facilities in Alabama that accepts state-funded insurance through Alabama <a href="https://wwwdasis.samhsa.gov/webt/state_data/AL16.pdf" target="_blank">Medicaid and TRICARE</a>.</p> <p>The one alum surveyed by Rehabs.com to date gave the hospital five out of five stars for its affordability. The two loved ones, on the other hand, provided Rehabs.com with opposite feedback -- one gave the facility four out of five stars for its pricing and financial support, while the other gave the facility just one star for its affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://tinyurl.com/y7zy5jaf" target="_blank">Google Reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yellowpages.com/birmingham-al/mip/hill-crest-behavioral-health-services-462174079" target="_blank">https://www.yellowpages.com/birmingham-al/mip/hill-crest-behavioral-health-services-462174079</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Hill-Crest-Behavioral-Health-Services/reviews" target="_blank">https://www.indeed.com/cmp/Hill-Crest-Behavioral-Health-Services/reviews</a></small></p>
— Melanie Green · 2018-10-17 12:18:19 PDT
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